Account Director – Healthcare


MassMedia Corporate Communications is a fast-growing advertising and public relations agency dedicated to helping our clients establish and grow relationships with their best customers and patients. Our campaigns include award-winning work for some of Nevada’s most recognized brands. We work in an open environment where ideas are shared across all disciplines, and there are ample opportunities for advancement based on excellence.

MassMedia is seeking an Account Director in our Healthcare Division, who owns the client relationship, drives the brand strategy and brand position, and manages the day-to-day operations of the Group Account Service Team. Primary functions include maintaining an in-depth knowledge of account business needs and market landscape, delivery of strategic and tactical initiatives to meet client business objectives, assisting in meeting or exceeding (agency) financial targets, staffing, developing and leading the integrated team, ensuring timely customer invoicing, and stimulating organic growth within the account.

<strong>Account Strategy</strong>

Clearly understands client objectives and strategic imperatives· Oversees the development of annual client plans and budgets· Maintains a robust knowledge of Healthcare category and competitive environment that impacts client business· Oversees research initiatives· Ensure client projects are on strategy and integrated with the client’s overall business plans· Proactively provides clients with marketing insights and problem-solving

<strong>Account Service/Creative</strong>

Provides proactive written communication/recommendations to client· Develops/maintains strong relationships with client· Ensures client deliverables are on target and meet deadlines· Ensures client issues, creative comments are properly interpreted· Identifies and resolves client conflicts quickly and efficiently· Enhances daily account and creative team(s) collaboration· Provides clear communication to client to ensure understanding of creative efforts· Develops and ensures that creative concepts support strategy· Develops and leads collaborative efforts on the development of the overall creative strategy (brief)· Ensures account team is successfully executing on client plans and deliverables· Provides project direction, timing, and budgets to internal team· Facilitates job opening meetings and development of project briefs· Communicates the client’s needs and provides appropriate direction to internal team· Ensures consistency of ongoing weekly status meetings and follows up with client· Works with Account team and Agency departments to ensure efficient and timely work flow that balances creative quality, resources, budget parameters, and client needs (urgent projects/timeframes)

<strong>Talent Supervision</strong>

Supervises the account team and individual members· Identifies and proposes development plans for account team members· Resolves personnel/department plans and concerns for account team members· Provides appropriate staffing recommendations tied to enhancing account service support and profitability and participates in the hiring process· Works closely with Agency department heads to identify resource needs in advance to meet deadlines and balance the needs of multiple clients

<strong>Financial responsibilities</strong>

Ensures accurate, timely client billing· Monitors financial performance of accounts to maximize income generation· Understands client forecast/budget issues· Assists with client/vendor contract negotiations· Reviews contracts/billing structure to update or revise as needed· Recommends procedures for enhanced budget management and oversight

<strong>Business development</strong>

Grows account organically and identifies new opportunities, when appropriate. Networks with client team to identify incremental business opportunities· Directly participates (as appropriate) in new business presentations with senior management.

<strong>Basic Requirements and Skills</strong>
<li>Strong communication skills (written and verbal)</li>
<li>Good relationship building skills</li>
<li>Solid project management skills</li>
<li>Ability to work in a team-centric atmosphere</li>
<li>Ability to handle multiple projects concurrently</li>
<li>Takes initiative</li>
<li>Excellent interpersonal and listening skills</li>
<li>Results-oriented individual</li>
<li>Demonstrates accountability and flexibility in an environment of changing circumstances</li>
<li>Excellent presentation skills</li>
<li>Maintain a professional demeanor when communicating with all levels of staff and clients</li>
<li>Solid decision-making ability</li>
<li>Ability to delegate appropriately</li>
<li>Ability to interpret and implement client strategy</li>
<li>Budget development and management skills</li>
<li>Solid client management skills</li>
<li>Ability to work independently as well as with direction</li>
<li>Annual business plan development experience</li>
<li>Proficiency in MS Office suite required</li>
<li>4-year college degree required</li>
<li>8+ years of experience in an ad agency required</li>
<li>Healthcare experience preferred</li>
<li>4+ years of direct supervisory experience required</li>
<li>Must be willing to relocate to Las Vegas, NV</li>
<strong>Job Type &amp; Benefits</strong>
<li>Competitive salary</li>
<li>Holiday Pay</li>
<li>Paid Time Off</li>
<li>Retirement planning with company matching program</li>
Interested and qualified candidates should apply by submitting a cover letter, resume &amp; salary requirements to <a href=""></a>. Please, no phone calls.

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