Influencer Partnerships That Go Beyond Checking a Box

Influencer Partnerships That Go Beyond Checking a Box

Thought Leadership - Matthew Swope, Vice President of Public Relations, MassMedia
August 18, 2026

This post originally appeared on the blog of the Las Vegas chapter of the Public Relations Society of America (PRSA)

 

It’s easy to take an order: we need 10 influencers at this next venue launch in two weeks.

Teams mobilize. Ten creators attend. Content goes live over a two-day period. The box has been checked.

But did that approach actually produce the desired outcome? And what was the audience experience—scrolling through a sea of nearly identical content on their For You Page?

As communicators, how can we move PR teams out of being order takers, arms and legs if you will, and into strategic partners, peeling back the layers to get to the heart of the ask—and the real why of it all?

That lesson feels especially relevant in hospitality and food and beverage influencer partnerships today.

Most influencer campaigns follow a familiar checklist: build a creator list, negotiate deliverables, host an event, generate posts and calculate reach. But completing the checklist does not necessarily mean the work moved the needle.

Here’s how to reframe influencer partnerships by asking our favorite question: why?


The Initial Request Is Not Always the Real Objective

Clients or internal leaders may communicate their needs through tactics, asking for an influencer event, a certain number of posts, a TikTok campaign or creators above a specific follower threshold.

But those requests are often only the surface expression of a deeper goal.

Maybe the priority is filling reservations during a slower period, creating momentum around an opening, reaching a younger audience or rebuilding excitement about an already established venue.

Our role is to get beneath the request and understand the outcome behind it.

It typically starts with “why?” and is followed with: What does success actually look like? Can we achieve this by hosting an event or one-offs? What would make leadership feel genuinely excited about the investment? What would make the campaign feel bigger than a collection of contracted posts? How will the wider marketing organization be engaging with and utilizing this content?

Influencer strategies tend to be much stronger once those questions are answered.


Start With the Desired Action & Message

The best influencer content should capture attention and inspire action. Whether that’s by clicking out to make a reservation, attending an event, trying a new menu, booking a stay or reconsidering how someone views the brand.

Not every campaign needs to drive an immediate transaction, and oftentimes they won’t, but every campaign should have a clear purpose.

Once the purpose is identified and agreed upon, communicators can determine who the end target is, which platform makes the most sense, and the appropriate influencer to act as a conduit.


Give Creators the Destination, Not Every Turn

Brands should be clear about the message and desired outcomes, but they should not dictate every creative choice. Creators understand the formats, hooks, humor and storylines that resonate with their audiences. That knowledge is part of what the brand is leveraging by engaging in a paid or trade partnership.

The role of a comms team is to provide the strategic foundation: the audience, objective, key message, required facts and brand guardrails. Their job is to translate these baselines into content people will actually choose to watch and engage with.

Creative freedom does not mean operating without direction. It means trusting the creator to find the strongest route to the intended destination.

And, frankly, it’s time for brands to stop nitpicking every frame of influencer content and allow it to reflect the authentic style and voice of the creator.


Sometimes Less Creates More Impact

More creators do not automatically produce more influence.

When dozens of people attend the same preview, capture the same dishes and publish similar content at the same time, audiences quickly recognize the campaign–and they are calling it out. Instead of creating discovery, the volume can make the experience feel manufactured.

Smaller, more bespoke hostings can often produce stronger results. And influencers more and more are asking for one-off experiences, not only to create higher quality content, but to lean into exclusivity and first-looks.

A thoughtfully curated dinner, bespoke itinerary or meaningful access to a chef, founder or creative leader gives influencers a stronger story to experience and tell. It also gives the creator room to find a distinct POV and theme for their content.

The goal should not be to occupy as much of the feed as possible. It should be to give the right storytellers something meaningful enough that their audiences want to act on it.

Did we merely deliver what was requested, or did we peel back the layers to uncover what the stakeholder truly wanted? Did we generate content, or did we create something capable of changing perceptions and moving people to action?

Going beyond checking boxes does not require a bigger campaign or larger budget. It requires a more intentional one.


Follow Matthew Swope on LinkedIn

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Building Brand Conversation: DoorDash’s World Cup Playbook

Building Brand Conversation: DoorDash’s World Cup Playbook

Food delivery during the World Cup
July 15, 2026
Taste is the new social currency. In an age of mass ads fed to viewers every few posts and overused trends that rarely feel unique, original content is vital to stand out in everyday moments, let alone during culture-driven moments like the World Cup.
 
That’s why major brands like DoorDash are willing to go big on the moment. This year’s tournament brought millions of eyes to the screen and for the delivery app, that meant playing its part. The team had a simple brief: “DoorDash fuels the frenzy in the background for the avid World Cup fan.” Their goal as a team was loftier. According to Head of Social Zaria Parvez, it was to have “#1 SOV against World Cup sponsors that spend 600x more than DoorDash.” A goal like that demands the brand come to play. One of the most effective ways to do that is by creating friction and tension meant to spark conversation.
 
For DoorDash, that started early in the tournament with a campaign led by Zlatan Ibrahimović and a call to all DashPass members to get their share of $5 million in-app credits. While the $5 million was nothing to ignore, what followed the announcement is what really got people talking about DoorDash.
 
Next, a World Cup ticket giveaway with a direct tie-in to the game and a great opportunity for their audiences. But, what got people talking was whether the message it helped amplify was cheeky or a bit tone-deaf. The campaign was led by Brooklyn Beckham, yes, the eldest son of famous footballer David Beckham, who made it painfully clear that there’s tension in the family when he said, “You’re probably wondering why I’m watching the FIFA World Cup from home…It’s a long story.” DoorDash took a risk. Whether or not it was in good taste it got people talking and motivated their audience to open the app to redeem tickets.
 
But, what if a brand tries to tell a story that clearly blurs the lines or even violates FTC rules? Well, DoorDash wasn’t done yet. What started as a “fun” coincidence turned out to be a fully-staged stunt and an undisclosed ad. DoorDash had been live-tweeting moments on X/Twitter and in an attempt to celebrate a New Zealand game, tweeted @TPAIN which at first appeared to be an “honest” mix-up between the famous rapper and the team’s Tim Payne. One tweet could be an accident, but another, and then another, started to look intentional, as seen in the back-and-forth between the rapper and the brand account.
 
The stunt got a ton of coverage across social and PR. Following the exchange, a “reveal” from T-Pain as a #doordashpartner drew nearly 50 million views across their own social platforms.
 
Some praised it. Some called it out. But, at the end of the day it got people talking about the brand and how it was showing up for its audience in big-game moments.

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Trendspotting: Summer 2026 Travel

Trendspotting: Summer 2026 Travel

Summer Travel
July 8, 2026
Summer has historically been the busiest travel season of the year. While many travelers are keeping a closer eye on their budgets this year, they aren’t giving up vacations entirely. Instead, they’re traveling smarter, prioritizing meaningful experiences, opting for road trips and shorter getaways, seeking out hidden gems, and making every dollar count.
 
To see what summer trends look like beyond the headlines, we asked the MassMedia team to weigh in. Here’s what’s capturing our attention.
 
TREND #1: Investing in Memories
“I’ve noticed that travel has become more of a priority than buying material things. I just returned from a trip to the United Kingdom to visit my sister who lives in northern Scotland, which allowed me to finally see a place that’s been on my bucket list for years. We have family living in Europe during summer, so we turned it into a bigger trip by meeting up in London to explore. I feel like more people are treating travel as an investment in memories and experiences rather than possessions, and I totally get it!” Alyssa Grock, Senior Account Executive, Integrated Marketing
 
TREND #2: Zara Larsson’s Euro-Summer
“Zara Larsson is the soundtrack of summer and her aesthetic is the ultimate hot girl European vacation. Her pop songs celebrate girls coming together for sun-soaked adventures, seaside cocktails, late-night dancing, and making memories. It’s a celebration of friendship, confidence, freedom, and the kind of summer that feels straight out of a dream.” Jacki Doroshow, Paid Media Intern
 
TREND #3: Sporting Vacations
“I’m traveling this summer with some friends to see my favorite WNBA team play at their field house. Just like FIFA World Cup travelers visiting the Americas from around the world, many are using sporting events as the centerpiece to build their vacations around.” Mariana Weber, Senior Social Media Strategist
 
TREND #4: Music-Focused Travel
“I tend to base my summer travel plans around not only seeing family and friends but attending some great shows. This summer, I went to the Kilby Block Party in Salt Lake City to see some of my favorite bands and later this summer I’ll be traveling to Minneapolis and St. Paul for the Minnesota Yacht Club music festival.” – Sean Kenny, Assistant Account Executive, PR
 
TREND #5: The Relaxing Staycation
“I recently took a trip to a tiny mountain town in California called Idyllwild. It is a super small town with one grocery store and one gas station. I can safely say it was one the best trips I’ve taken in years. I’m drawn to environments where I can relax and have a laid back experience that is  close to home, because who can afford insane airfare prices in this economy?”  Mikayla Corgan, Media Coordinator
 
TREND #6: The Multi-Generational Family Reunion
“Earlier this summer I attended a family reunion in Cloudcroft, New Mexico. Not only was it amazing getting out of the heat and enjoying the stunning mountain setting, but it was so much fun getting to spend time with my extended family and reconnect with people I haven’t seen in years. Multi-generational travel has continued to trend in recent years and I understand why, it’s great getting to visit someplace new with people you don’t get to see everyday.”  Jenn Smulo, Director of Consumer Public Relations
 
TREND #7: Grocery Store Tourism
“An interesting new travel trend I’ve noticed is grocery store tourism. People are planning trips, or detours, to check out unique places to shop. Buc-ees has become a social media phenomenon in the United States. Eataly has long been a destination people sought out. Japan’s 7-Eleven’s have a cult following. But, I’ve started visiting unique destinations like Cincinnati’s Jungle Jim’s International Marketplace and Stew Leonard’s in the Northeast, which combine a grocery store with an attraction.” Alexis Cordell, Account Supervisor, Integrated Marketing

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Celebrating Summer with the Las Vegas Women’s Marketing Collective

Celebrating Summer with the Las Vegas Women’s Marketing Collective

LVWMC Crafted, Curated, Connections event
July 1, 2026

In June 2026, MassMedia and co-sponsor D/Cipher, hosted Crafted, Curated, Connections, a professional networking event by the Las Vegas Women’s Marketing Collective. This special evening brought together executive women in marketing, media, hospitality, tech, and entrepreneurship from the Las Vegas area and provided an opportunity to network, mingle, and spend time together.

No panels. No presentations. Just a gathering of successful businesswomen finding a refined setting to connect with like-minded professionals, expand their circles, explore new opportunities, and invest in their communities.

Kicking Off Summer

To celebrate the changing seasons, attendees learned how to make refreshing cocktails from the talented bartenders at Nocturno. Those with an eye for floral arranging had a chance to visit the build-a-bouquet station and take home their beautiful creation.

Designed with Connection in Mind

When planning this event, our team thoughtfully designed a comfortable environment where local professional women could be themselves. We aimed to create a setting where guests could have elevated conversations, spark new collaborations or partnerships, and develop friendships, all while crafting an exquisite cocktail, curating a beautiful bouquet, and connecting with an inspired group of their peers.

Women Supporting Women

As a women-owned and WBE-certified marketing agency, MassMedia prides itself on supporting professional women. Hosting this event and partnering with Dress for Success Southern Nevada afforded our team another opportunity to uplift women in our community.

The next Las Vegas Women’s Marketing Collective event, an expert panel discussion, will be held in October 2026. We hope to see you there!

>60

Attendees

74

Clothing donations

>50

Cocktails crafted

>40

Bouquets built

Watch the recap video below.

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Event Recap: LVWMC x UNLV Talent Exchange

Event Recap: LVWMC x UNLV Talent Exchange

Students at the LVWMC X UNLV Talent Exchange
April 23, 2026

The Las Vegas Women’s Marketing Collective (LVWMC), a curated leadership community for women shaping the future of marketing and communications in Las Vegas, partnered with the UNLV Lee Business School for its first ever talent exchange event. This speed-networking event introduced students seeking internships and entry-level jobs to Las Vegas businesses looking for quality candidates for immediate and future positions.

The LVWMC x UNLV Talent Exchange took place at The Collective on April 16 and welcomed Las Vegas employers and students for multiple rounds of 3-minute speed networking sessions. Upon arrival, students were offered professional headshots taken by photographer Judy Bendezu before kicking off conversations with employers to flex their networking skills.

This event was developed to give UNLV students the opportunity to network and create meaningful connections outside of the classroom. While students may experience anxiety when networking with professionals, the event was designed to give students the chance to hone their elevator pitches while becoming more comfortable talking about themselves and asking potential employers questions during interviews.

Participating employers included Audacy, Blis, Bluberi Gaming, Club Ride Commuter Services, Ellis Island Casino & Hotel, Ericka Aviles Consulting, Illumin, KLAS-TV 8 News Now, Lamar Advertising, Modena Digital Consulting, Pavilion Payments, Spiegelworld, and Third House North. The event was sponsored by MassMedia Marketing + Advertising + PR, as well as KTNV Channel 13 News.

Keep up with us on social and follow the Las Vegas Women’s Marketing Collective on LinkedIn.

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Bold Women Leaders Build the Rooms They Once Needed

Bold Women Leaders Build the Rooms They Once Needed

Paula Yakubik, CEO and Founding Partner of MassMedia
March 8, 2026

When I was 25 years old, I started MassMedia with more belief than experience. I didn’t have a deep bench of investors. I didn’t have a legacy name attached to mine. What I had was passion for my craft, a belief in myself and a conviction and willingness to walk into rooms that scared me to death.

Twenty-eight years later, I learned something that no MBA program could have taught me: rooms change everything.

In the early years of building MassMedia in Las Vegas, I spent more time asking for meetings and pushing my way into rooms than being invited to them. I walked into boardrooms filled mostly with men, pitching marketing, advertising and PR with burning ambition and a thick skin I had to grow quickly.

Some rooms felt welcoming. Some scared me to death.

Some rooms felt transactional.  Some rooms were collaborative and life changing.

Some were testing me. Some changed my life forever.

But every room taught me something.

Rooms are where:

Partnerships are formed.

Capital is allocated.

Narratives are shaped.

Confidence is either built or broken.

As a young female founder in the late 1990s I learned quickly that if I wanted to get in the room and have a seat at the table I had to be prepared, sharper, more strategic, and relentlessly results driven. There was no margin for mediocracy.

Over the past three decades MassMedia has grown from a small Las Vegas start-up into an integrated marketing and PR agency with 30 employees and more than $15 million in annual revenue serving major brands nationwide.   But the growth that matters most to me today is not for myself, it is for people.  

It’s the young account executive who found her voice presenting to a very important client. It’s a media buyer, who crafted a buy that delivered results beyond our wildest expectation. It’s the women in my community who are just starting out and the women who I grew up with who now run divisions, departments and companies of their own.

When I started to think about almost 30 years in this business and how I wanted to cross the finish line, it wasn’t about more material possessions, or a profit number. It was about creating a deliberate rooms for women.

This is why I founded the Las Vegas Women’s Marketing Collective. It’s not just an event series; it’s a deliberate room.

A room where:

  • Women at the top of their industry share the truth about leadership.
  • Emerging professionals see what’s possible.
  • Next generation students find access.
  • Collaboration replaces competition.

Because when ambitious women come together, not as rivals but as peers, something shifts. Ideas form. Courage grows stronger. Businesses expand and confidence compounds.

For years, I focused on building rooms for clients: strategic planning sessions, campaign launches, crisis planning rooms.  Today I am equally focused on building rooms for women marketing leaders.

At 25 years old I was trying to prove that I belonged in the room. At 54, I am intentional on who I bring into it. This is the power of experience and the responsibility of leadership. Founding MassMedia taught me resilience and some failures taught me discipline. Building the women’s collective has reminded me of something deeper.

Success is not just about building a company; it is about building people.

Rooms are where that happens.

So, on this International Women’s Day, my message is this:

If you don’t see the room, you need to build it.

If you’re already in the room, widen it.

Rooms shape careers, rooms shape companies and rooms shape communities.

And when women gather with intention, rooms can become movements.

Paula Yakubik is the Founder & CEO of MassMedia and the Founder of the Las Vegas Women’s Marketing Collective.

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Why We Don’t Have a Favorite Channel — And Why That’s Good for Your Business

Why We Don’t Have a Favorite Channel — And Why That’s Good for Your Business

Media channels
March 2, 2026

When you hire a media agency, you’re trusting them with your budget. So here’s a question worth asking: Is your agency recommending channels because they’re right for your business — or because they’re profitable for theirs?

At MassMedia, our answer is simple. We don’t have a favorite channel. We never have.

What “Channel Agnostic” Actually Means

Channel agnostic media buying means we have no financial incentive, preferred vendor relationship, or internal bias that pushes us toward any single platform or medium. No quotas to hit on paid social. No sweetheart deals with a programmatic DSP. No pressure to load up on linear TV because it’s easier to buy.

What we do have is a process built entirely around one question: What mix of channels will drive the best results for this specific business, at this specific moment?

That question sounds obvious. But in practice, it’s rarer than you’d think.

The Problem With Agency Channel Bias

Many agencies are structurally incentivized to favor certain channels. This happens in a few common ways:

  • Volume rebates from platforms reward agencies for pushing more spend through specific channels
  • Specialized teams create internal pressure to justify their headcount with client budgets
  • Ease of reporting leads some agencies to favor channels with clean dashboards over channels that actually perform
  • Margin differences mean some media is simply more profitable to buy and manage than others

The result? Clients end up with media plans that look like the agency’s preferred toolkit, not a strategy built around their business goals.

How We Build a Media Mix 

Our media planning process starts with the business, not the channel.

  1. We start with your audience. Before we ever talk about platforms, we map out who your customer is, where they spend their time, and at what stage of the purchase journey they’re most reachable.
  2. We model the full funnel. Awareness, consideration, and conversion all require different media thinking. We plan across the entire funnel rather than defaulting to bottom-of-funnel channels because they’re easier to measure.
  3. We stress-test every channel. We evaluate each option on reach, efficiency, competitive landscape, and how well it complements the rest of the plan. No channel earns a seat at the table just because it’s familiar.
  4. We optimize outcomes, not activity. Our success metrics are yours: revenue, leads, ROAS, brand lift, market share. Not impressions delivered or dollars spent.

What This Looks Like in Practice

A channel-agnostic approach might mean recommending a heavy investment in connected TV for a brand that’s been over-indexed on paid search for years. It might mean pulling back on Meta when the data shows diminishing returns and reallocating to out-of-home in high-priority markets. It might mean the smartest move is a podcast sponsorship, a retail media network, or direct mail — even if those aren’t the sexiest line items on a media plan.

It also means being honest when a channel isn’t working. 

The Business Case for an Unbiased Media Partner

Diversified, audience-first media mixes consistently outperform single-channel or channel-heavy strategies over time. Brands that work with unbiased media partners tend to benefit from:

  • Better budget efficiency — spend goes where it performs, not where it’s easy to place
  • Reduced platform dependency — diversification protects against algorithm changes and rising CPMs
  • Smarter long-term strategy — channel decisions are tied to business stage, seasonality, and competitive dynamics

When your agency’s incentives are aligned with your outcomes, you get better media. It’s that simple.

Our Commitment to Transparency

Channel agnosticism only means something when it’s backed by transparency. That’s why we give clients full visibility into how their media dollars are allocated, what each channel is delivering, and how we’re making optimization decisions. 

If you’ve ever felt like your media plan was shaped more by your agency’s preferences than your brand’s needs, it might be time for a second opinion.

Ready to see what an unbiased media strategy looks like for your business? Let’s talk.

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Beyond Spokespeople: Leaning Into Authentic Storytelling to Connect

Beyond Spokespeople: Leaning Into Authentic Storytelling to Connect

An influencer speaks on camera
February 20, 2026

2026 is here, and one of the things we keep seeing asked across social platforms is whether brand-creator partnerships are becoming oversaturated.

To that, we’d say it depends on the type of brand-creator “partnerships” we’re talking about.

For years, brands have relied on spokespeople (creators and influencers) to simply deliver a message about their brand.

But far too often, many of these have fallen into a category of brand-creator messaging that, after several rounds of revisions, became overexamined and overworked to ensure it “aligned” with brand messaging before getting the stamp of approval.

The result? Content that felt less like a creator’s message and more like a brand script handed to the creator to produce.

In that case, yes, those types of “partnerships” in the brand-creator space are oversaturated and no longer work with audiences because many can see through them, and they’re not looking for perfection in a message but for a perspective.

The one-and-done transactional type of “partnerships” is overdone. What’s replacing it and working are the intentional perspectives brands can get from creators who:

1) Genuinely have a connection to the brand

2) Can speak to it with their own flair

3) Have a story worth sharing that doesn’t feel like a hard sell

When audiences see something as genuinely coming from their favorite creators, they engage differently: they trust the brand more and remember it.

Example of a Brand-Creator Partnership that Worked:

A great example of a brand-creator partnership in action is creator Serena Neel, a Las Vegas influencer who has built her audience by doing things her own way while sharing her lifestyle: Lego building, crafting, makeup tutorials, and giving back to her community.

Cricut, a machine-cutting platform for crafters and DIY-ers, teamed up with Serena for a holiday-themed video on YouTube Shorts that resulted in nearly 8 million views. 

Audiences followed along to see how she used the product, and it felt natural to both her and the brand because she gave a genuine reason for using it: she wanted to DIY holiday gifts for her friends and family.

The video showed the product in action and demonstrated its ease of use (engraving metal knives), but what made it work was that Serena didn’t treat it any differently from her other DIY videos.

There was no long spiel about the brand, just a simple disclosure in the caption that it was an ad and a quick callout of the Cricut name and the accessories she used, while showing off her DIY result, in the style her chaotic, fun-natured viewers were used to seeing from her.

What worked from this example, and what brands and creators can learn, is that people want to hear from real, relatable people.

Audiences want a story they can follow and get invested in, rather than feeling it’s interrupted by a brand’s message that makes it the main focus, when in reality the video is the message, even if it doesn’t call out the brand’s name or product points multiple times.

A great brand-creator partnership works when it works for both parties.

Yes, Serena is a major influencer, but her content is relatable: DIY projects, Walmart shopping trips, giving back to her community, and even just recounting her day-to-day life.

Her relatability is her credibility, and that same authentic storytelling can work for brands when they identify creators who can genuinely speak to their experience with the brand, not simply rehearse a brand message.

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Three Social Trends & Takeaways That Can Shape Your Social Approach in 2026

Three Social Trends & Takeaways That Can Shape Your Social Approach in 2026

A woman recording video on a phone
February 5, 2026

One month into 2026, the year is already shaping up to shift how and when brands show up on social media to appeal to and engage with audiences. 

Gone are the days when a simple, regular posting cadence could draw in fans and spark renewed interest in a brand.

Today’s social approach demands more.

Brands that are willing to go the extra mile and truly lean into emerging trends will have the best chance of connecting with audiences—staying not just top of mind, but actively engaged—especially at a time when passive social media consumption has become the norm for many consumers.

Below are three social trends and takeaways to consider as you plan out content for this year:

Lean into Comfort and Nostalgia to Drive Future Intent: If you look at any 2026 social trend reports, you’ll see some iteration of nostalgia becoming a renewed focus for social brands and platforms.

Pinterest highlighted this as “the throwback kid” in its Pinterest Predicts report at the end of 2025, noting that brands can approach childhood favorites with a twist on upcycled and vintage-inspired themes.

“2026 is the new 2016” was the first major social trend on Instagram earlier in January, with several brands and creators, including Alaska Airlines, GaryVee, Instagram, and our own Moon Valley Nurseries, sharing what their social presence looked like 10 years ago.

Another recent trend on social is legacy brands reframing their own IP to showcase their ability to connect with new and old fans, like the Disney+ social team, which got legal clearance to cut the entire High School Musical film into a 52-part video series on TikTok, drawing nearly 57 million views in two weeks to celebrate its 20th anniversary and encourage viewers to watch the entire movie series by signing up for the streamer. 

Takeaway: Lean into what makes your brand a longstanding version of itself. Audit your brand’s story by digging into the why of your brand: the story of how it came to be, the people behind it, or how it can live within your audience’s experiences for years to come. 

Remember, Your Audience is Human: AI and its capabilities dominated social media discussions in 2025, with brands weighing the pros and cons. While emerging tech can be exciting for industries, a new standard emerged toward the end of the year: brands taking a stand on whether they were comfortable incorporating AI within their content.

Brands like Sweetgreen are making it a normal occurrence to show the behind-the-scenes of content shoots as proof of concept and action. 

Aerie made a promise on Instagram to stay “100% real” to its customers in one of its top-liked posts after a competitor was revealed to have used AI-generated models in a campaign. 

And brands like Polaroid have supported new product launches, like the Polaroid Flip, with social campaigns that emphasize “instant photography over instant gratification,” including its Unplugged photo series that introduces community-based walking groups across the country that encourage connection and unplugging from the digital world, even if just for an afternoon.

Takeaway: Authentic isn’t just a buzzword when it has something to stand on. In a world where everything can be questioned, especially on social media, showing the behind-the-scenes process and the people involved can be an advantage that builds trust among viewers. 

AI isn’t a dirty word or use case, but people want to understand how it’s being used in the content they support. 

Treat Social as a Spectator Sport: Maybe it’s because the Olympics are top of mind as we near the Opening Ceremony, but there’s something to be said for watching content that makes you feel like a fly on the wall. That’s a new approach to social that creators and brands are looking towards to change up the feed. 

There’s no overly scripted explanation or direct-to-camera talking to the audience. Instead, creators are taking the audience with them.

It’s something we’ve seen in iterations from creators and brands before, like Sofie Pavitt Face, an acne care beauty brand, and Benz & Bowties, a sales manager at a Ohio Mercedes-Benz dealership, who take audiences with them on client (showing product use cases) and employee-driven conversations, helping educate without it feeling overly sales-heavy. 

Recently, Modern Animal has shown what that could look like from the service perspective, shifting how some businesses share their client experience by letting the audience actually be in the room and around the office with them for each new episode: getting to know the clinic, the staff, and the adorable guest appearances of cats and dogs. This helps build trust in the clinic’s staff and expertise, as well as buy-in for the brand and its services. 

Takeaway: Posted content doesn’t have to be “perfect” to be posted. However, posting should always be done with intention. 

Every post can be improved with a few more hours dedicated to it, but what audiences want to see are the real moments and use cases of a product, presented in an engaging, ownable way that takes them through the why and how, not just the what. 

 

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Our Renewed Focus for 2026: Intentional & Relationship-First PR

Our Renewed Focus for 2026: Intentional & Relationship-First PR

What is your story?
February 3, 2026

As the swirl of January and the jump start of the year fades into the steadiness of February and beyond, our Las Vegas public relations team is putting a renewed focus on two important aspects of strategic communication: intention and relationships. 

For PR agencies, the best “fresh start” or “new year” is not a reinvention. It is a recommitment to the fundamentals and best practices that demand and capture the attention of consumers and media alike. When our media and influencer outreach is intentional, purpose-driven, and bespoke, we see better results, higher quality stories, and top-tier placements for the brands we represent. 

Here are three new year intentions that consistently deliver: prioritize quality over quantity, deepen relationships, and tell richer stories that connect brands to the communities they serve. 

Intention 1: Embrace tailored pitching 

Spray-and-pray pitching can feel productive because it creates activity: more emails, bigger lists, more follow-ups. But lots of activity does not correlate to impact. In 2026, inboxes are beyond crowded. We hear from producers and reporters that they receive hundreds of pitches and emails a day. A generic, mass-blast pitch does not just get ignored; it trains a journalist or influencer to skip your future messages (or even block you!). 

Tailored pitching starts with one mindset shift: you are pitching for the audience, not for the brand. That means understanding an outlet’s lane, formats, and timing, then arriving with an angle, not an announcement. A new product, a new location, or a new feature is rarely a story by itself. A solution to a timely problem, a trend with proof, or a community impact with human stakes is. What is the story, why does this specific report care–and more importantly: why should their audience care? 

A simple pre-send check: 

  • Why is this relevant to this specific audience right now? 
  • Why is this brand uniquely qualified to speak to it? 
  • What is the headline or creator hook in one sentence? 
  • Is my spokesperson available for an interview immediately? 

If those answers are fuzzy, the pitch is not ready– or the reporter is not the right target. 

Intention No. 2: Invest in relationships with media and influencers 

PR has always been relationship-driven, but relationships do not “just happen.” They are built through reliability and usefulness. 

With media, that looks like being consistently helpful. Share a data point or trend note even when you are not pitching. Offer a quick source suggestion when you see a story opportunity. Be clear and fast with assets and never miss a deadline. Follow up with respect: short, specific, and easy to answer. It is also about getting to know them on a deeper level, uncovering the human being the reporter–befriending them, connecting with them over coffee or a drink. 

With influencers and creators, relationship-building starts with collaboration. The strongest partnerships come from understanding what a creator’s community trusts them to talk about, then co-creating a story that fits naturally into their content. Treat creators as strategic partners, not distribution channels, and you get fewer posts but better storytelling and stronger audience response. 

Intention No. 3: Lead with community-focused stories that feel authentic 

Consumers are tired of marketing that sounds like marketing; they are getting bombarded with ads during most waking moments of their day. The stories that land, and the stories reporter and producers crave, are the ones rooted in people and place: local partnerships, customer outcomes, employee expertise, and initiatives that show up when no cameras are there. It is stories that lead people that get picked up, and the brand can become a supporting actor in the narrative. This is our focus at MassMedia. We work to humanize a brand by creating real moments of influence.  

Community storytelling is not a charitable add-on. It is a strategic bridge between brand values and audience values. Look for narratives with texture: 

  • Programs that give access, skills, or products, not just a check. 
  • Partnerships that strengthen education, health, small business, or neighborhood life, with measurable outcomes. 
  • Real people who can tell the story in their own words, whether that is a customer, a team member, or a local partner. 

The key is specificity. Whether that be impact or scale depicted by numbers, or the specific anecdote that connects the people to the brand, and beyond. A straight donation is generic. A program that equips families with a tangible resources, paired with a personal story and a next-step call to action, is memorable. Find the story behind the story and tell that. It is our mission to partner with clients to generate goodwill through community-centric authentic connections. 

2026 is the year of intentional storytelling. That’s not to say that has not always been the case, but our team is putting a renewed focus and emphasis on this for the new year. At the core of MassMedia’s PR team is the desire to humanize brands and create profound moments of influence with our clients. It is not about the volume of press clips, the reach of the publication, or the following of the influencers: it is about bespoke storytelling that generate good will, positive publicity and move people to take action.  

Our PR teams in Las Vegas and Phoenix would love to learn more and see how we can tell your brand’s story with intention and purpose. We invest in bringing brands to life by working differently, forging trusting relationships and going beyond spokespeople and placements.  

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