Innovating Sunrise Hospital's Digital Outreach.

Sunrise Hospital, a subsidiary of HCA Far West Division, stands as Nevada’s largest acute care facility and a verified Level II trauma center. While serving the health-care needs of thousands of Southern Nevada residents, the hospital sought to expand its reach to the tourist market — a significant and growing segment, with many visitors requiring emergent and acute care during their stay in Las Vegas.

Our goal

While the hospital already maintained a successful hotel outreach program, its team recognized a need to establish a powerful, direct-to-consumer strategy. Sunrise Hospital tasked us with developing a digital strategy to directly engage tourists and drive them to seek treatment at the hospital’s emergency room.

Strategy

Our approach was multifaceted, utilizing a wide variety of digital tactics. This included paid online search, mobile display, search retargeting and Facebook advertising. The strategy incorporated meticulous targeting methods, such as contextual and audience-based targeting, to ensure the hospital’s messages reached the desired prospects.

Recognizing the importance of creative execution, the campaign featured rich media ad units displaying the distance from the user’s location to the hospital. This creative content was regularly updated to remain accurate with traffic on the ever-bustling Las Vegas Strip. It also incorporated event-specific messaging, aligning with the city’s ongoing events and attractions.

The result

Over an 8-month period, the digital efforts drove a significant increase in tourism-related traffic to the hospital’s emergency room.

23M+

total campaign impressions

77%

increase in website traffic

Testimonials

In our collaboration, MassMedia has consistently exceeded our expectations, bringing an unmatched expertise in public relations, marketing, community integration, advertising, and design. Their innovative approach has not only rejuvenated our brand presence, but also seamlessly integrated our business into the construction and design community, bolstering and creating invaluable relationships and avenues for growth and enhancing our customer base.

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MassMedia has been a great partner over the past several years. They are very knowledgeable when it comes to offering digital advertising strategies that align with our goals. The MassMedia team consistently brings new ideas and optimizations to elevate our marketing campaigns. They care about results and I truly enjoy working with them.

I’ve had the pleasure of working with MassMedia for more than 10 years and they have helped us in so many ways, strategically and executing on multiple campaigns. Every meeting I have with them is exhilarating because they have so many creative ideas for how we can connect with the communities and customers we serve. It’s something that has impressed me for years.

The MassMedia team is very smart and very strategic, and some of the most accountable folks I’ve had the privilege of working with in my career. They take a different approach than a typical agency. They focus on objectives and measuring the outcomes of our campaigns, and they live and die by achieving those results.

I have been working with the MassMedia team for more than seven years. They are highly engaged, proactive and truly care about offering marketing strategies that address what we’re facing both as an organization and within the healthcare industry. The team is creative, attentive and truly a pleasure to work with.

I have had the pleasure of working with the MassMedia team for more than 6 years. From the very start, they showed a profound understanding of our services and a commitment to delivering quality work. In a world where marketing agencies often over promise and under deliver, MassMedia truly stands out. They don't just bring innovative marketing business solutions, they build metrics and tracking to ensure the campaigns yield results. It was also refreshing to work with an agency who not only understands all the barriers we face, but can navigate through them to deliver the best outcome for my campaign dollars.

When I started my search for a new advertising agency in 2020, I wanted a firm who not only understood my vision but one that would execute that vision as a true partner. MassMedia has exceeded my expectations in both areas. They are a group of talented individuals with an unmatched ability to create impactful marketing strategies that work cohesively to drive our business forward. The team has a passion for our brand that I have not experienced with any other agency, and they care deeply about exceeding goals and delivering results. As a result, our partnership has continued to grow. Today MassMedia serves as the integrated agency of record for Circus Circus Las Vegas and supports us in all aspects of our advertising and communications, including strategic planning and execution of digital, media, PR, social media and creative services. With MassMedia, our campaigns have increased in reach, engagement and conversion, and the PR team has secured consistent national press coverage on our behalf. MassMedia is the best in the business and I look forward to our continued partnership for many years to come.

Over the past twenty-plus years, I have worked with several Public Relations Firms on various initiatives. When we were looking for a new PR partner, we sought to align our marketing team with a company that really would “get us.” From the start of our collaboration with the MassMedia team, it was evident that they are not your average PR professionals. Their media savvy and strategic approach to amplifying our property’s priorities set them apart. Their ability to weave storylines and pitches that resonate with top-tier local journalists as well as nationwide is delightfully impressive. They know how to keep our journey relevant and fresh, with new opportunities that tell our brand’s story in a way that helps us effectively market ourselves across our target audience segments. To say they’ve exceeded expectations would be an understatement. The volume of coverage has only been matched by its quality. Beyond professional achievements, the MassMedia team is a pleasure to work with – simply put, they get us. We are excited to continue our partnership with them for many years to come.