Managed Care Patient Population Soars.

HealthCare Partners Nevada (HCPNV) is one of the largest medical groups in Southern Nevada with approximately 100 primary care locations. HCPNV has a small window of time to attract new senior patients to its practice every year, during the Medicare Open Enrollment Period. HCPNV utilized the our services to differentiate the company from its direct competitor and secure new Medicare Advantage patients.

Our goal

As the agency of record, our goal was to increase awareness of HCPNV, educate seniors on the Medicare Open Enrollment period, and encourage seniors to select an insurance plan that allows them to choose an HCPNV provider.

Strategy

To be successful, we needed to be laser-focused in its outreach. With such a short window for seniors to select HCPNV, we collected information about the audience and their thoughts about health care, in addition to industry trends and competitor audits. After analyzing the research, we determined campaign messaging needed to empower patients and confirm they are in control of their personal health and well-being.

To reach seniors and accomplish its objective, we implemented several key tactics:

Deploy the grassroots team to integrate HCPNV into established events as well as host events targeting seniors. Earned media was utilized to reach seniors by pitching and securing coverage in various print and broadcast news outlets, targeting seniors with a variety of topics ranging from Open Enrollment, to doctor and patient profiles, to health tips an information.
Paid advertising and direct mail was placed in traditional and digital media outlets that appealed to seniors media consumption and health research habits.
The HCPNV website (hcpnv.com) was created to serve as a hub of information for the enrollment period and provide education to patients regarding HCPNV. The website included videos, event interviews with doctors, an FAQ section, a list of insurance providers accepted by HCPNV and a helpline phone number.

The result

Over 7+ years of partnership, we drove significant increases in revenue, patient count, and overall growth, across all channels.

2X

total patient population over seven years

8%

average year-over-year patient growth

Testimonials

In our collaboration, MassMedia has consistently exceeded our expectations, bringing an unmatched expertise in public relations, marketing, community integration, advertising, and design. Their innovative approach has not only rejuvenated our brand presence, but also seamlessly integrated our business into the construction and design community, bolstering and creating invaluable relationships and avenues for growth and enhancing our customer base.

From the outset, MassMedia demonstrated an innate grasp of Indicap’s core values, vision, and unique selling points. The campaigns that MassMedia has managed for us have not only increased our visibility in the marketplace but have also helped cement our reputation as an industry leader. In a world where everyone claims to be the best, MassMedia truly stands out. They don’t just deliver results; they deliver transformational change for brands.

At the onset of our partnership, MassMedia worked with us to launch and enhance our brand identify, external communications and social media footprint. The team has helped Harris Associates differentiate itself and stand out in our highly competitive industry. The response and engagement from our clients and key stakeholders have been tremendous. MassMedia’s quality of work has consistently exceeded my expectations and they have become an integral part of our business.

MassMedia has been a great partner over the past several years. They are very knowledgeable when it comes to offering digital advertising strategies that align with our goals. The MassMedia team consistently brings new ideas and optimizations to elevate our marketing campaigns. They care about results and I truly enjoy working with them.

I’ve had the pleasure of working with MassMedia for more than 10 years and they have helped us in so many ways, strategically and executing on multiple campaigns. Every meeting I have with them is exhilarating because they have so many creative ideas for how we can connect with the communities and customers we serve. It’s something that has impressed me for years.

The MassMedia team is very smart and very strategic, and some of the most accountable folks I’ve had the privilege of working with in my career. They take a different approach than a typical agency. They focus on objectives and measuring the outcomes of our campaigns, and they live and die by achieving those results.

I have been working with the MassMedia team for more than seven years. They are highly engaged, proactive and truly care about offering marketing strategies that address what we’re facing both as an organization and within the healthcare industry. The team is creative, attentive and truly a pleasure to work with.

I have had the pleasure of working with the MassMedia team for more than 6 years. From the very start, they showed a profound understanding of our services and a commitment to delivering quality work. In a world where marketing agencies often over promise and under deliver, MassMedia truly stands out. They don't just bring innovative marketing business solutions, they build metrics and tracking to ensure the campaigns yield results. It was also refreshing to work with an agency who not only understands all the barriers we face, but can navigate through them to deliver the best outcome for my campaign dollars.

When I started my search for a new advertising agency in 2020, I wanted a firm who not only understood my vision but one that would execute that vision as a true partner. MassMedia has exceeded my expectations in both areas. They are a group of talented individuals with an unmatched ability to create impactful marketing strategies that work cohesively to drive our business forward. The team has a passion for our brand that I have not experienced with any other agency, and they care deeply about exceeding goals and delivering results. As a result, our partnership has continued to grow. Today MassMedia serves as the integrated agency of record for Circus Circus Las Vegas and supports us in all aspects of our advertising and communications, including strategic planning and execution of digital, media, PR, social media and creative services. With MassMedia, our campaigns have increased in reach, engagement and conversion, and the PR team has secured consistent national press coverage on our behalf. MassMedia is the best in the business and I look forward to our continued partnership for many years to come.

Over the past twenty-plus years, I have worked with several Public Relations Firms on various initiatives. When we were looking for a new PR partner, we sought to align our marketing team with a company that really would “get us.” From the start of our collaboration with the MassMedia team, it was evident that they are not your average PR professionals. Their media savvy and strategic approach to amplifying our property’s priorities set them apart. Their ability to weave storylines and pitches that resonate with top-tier local journalists as well as nationwide is delightfully impressive. They know how to keep our journey relevant and fresh, with new opportunities that tell our brand’s story in a way that helps us effectively market ourselves across our target audience segments. To say they’ve exceeded expectations would be an understatement. The volume of coverage has only been matched by its quality. Beyond professional achievements, the MassMedia team is a pleasure to work with – simply put, they get us. We are excited to continue our partnership with them for many years to come.