The New Media Map: Where Smart Ad Budgets Go Next

The New Media Map: Where Smart Ad Budgets Go Next

The New Media Map: Where Smart Ad Budgets Go Next
October 13, 2026

The media map is being redrawn

Media planning used to be simple. Social created demand. Search caught intent. Display and online video filled in the gaps, and linear TV did the heavy lifting for brands with big budgets. The names on the invoices changed a little from year to year, but the shape of the plan stayed the same.

That shape is breaking. Two forces are pulling budget away from the classic media mix and toward a new set of channels that most media plans still treat as “test budget” line items.

Search is fragmenting. The Google search box is no longer the only place people look for answers. They ask chatbots, browse maps apps and dig through online communities, and each of those moments now has a paid layer. Ads inside ChatGPT went from launch to a billion-dollar run rate in roughly seven months, and Apple Maps started selling ads in August.

Commerce data is going everywhere. Retailers know what people actually buy, not just what they click. Amazon and Walmart have turned that knowledge into full-funnel ad businesses that reach far beyond their own websites, onto streaming TV, the open web and even the screens inside physical stores. Delivery apps, banks and travel brands are following the same playbook.

This guide is organized around those two shifts. Part 1 covers search: ChatGPT, Google AI Mode, Apple Maps and Reddit. Part 2 covers retail and commerce media: Amazon DSP, Walmart Connect, the delivery apps and the streaming inventory they sell. After that, we look at how these channels fit a digital marketing strategy across industries, and share a practical framework for testing any new channel without wasting budget. It’s the same playbook we use as a digital marketing agency when clients ask where their next dollar should go.

One caveat: these channels are moving fast. Minimum spends, ad formats, and country availability have changed several times in 2026 alone. Treat the specifics below as a snapshot as of October 2026, and check each platform’s current documentation before you build a plan around it.

Part 1: Search is fragmenting

 

For two decades, “search” meant typing keywords into Google. Today the same intent is spread across LLMs, maps apps and online communities. People ask ChatGPT for advice, open Apple Maps when they’re ready to visit, and add “reddit” to a query when they want real opinions. Each of those moments now has a paid layer, an organic layer, or both. A modern digital marketing strategy has to cover all of them.

ChatGPT: advertising inside the answer

ChatGPT is the fastest-growing new ad channel of 2026, and also the least proven. OpenAI published its ads principles on January 16, 2026 and began running paid ads in the US on February 9. By August 31, the company said ChatGPT Ads had passed a $1 billion annualized revenue run rate, was used by tens of thousands of advertisers, and was available in more than 40 countries.

How the ads work

ChatGPT ads appear as a clearly labeled sponsored card that sits beneath the AI’s answer, not inside it. OpenAI matches ads to the topic of the current conversation, and it has publicly committed that advertising does not influence the answers ChatGPT gives and that conversations are not shared with advertisers (and, as advertisers on the platform, we can confirm). Ads run only for users on the Free tier and the low-cost Go plan. Plus, Pro, Business, Enterprise and Edu users don’t see them, which requires deeper thought and strategy around audience alignment.

Targeting is contextual rather than keyword-based. Instead of bidding on “running shoes,” you’re effectively bidding on conversations about training for a first marathon. The intent signal is richer than a keyword, but it’s also harder to plan against, because there’s no keyword report showing exactly what people typed. A newer format lets brands share product feeds with OpenAI so relevant products can surface in shopping conversations.

What it costs

The price of entry has fallen fast. At launch, OpenAI priced ads at roughly a $60 CPM with commitments around $200,000. In April it launched a self-serve Ads Manager and cut the minimum to $50,000. In May, it added cost-per-click bidding, a measurement pixel and a Conversions API. Ad-tech partners have pushed entry costs lower still.

Why marketers are paying attention

ChatGPT is used by nearly three-quarters of the roughly 153 million US adults who use generative AI, and it accounts for about 70% of AI assistant traffic, according to figures EMARKETER compiled in June. Conversations also reveal intent in a way keywords rarely do. Someone who writes “I have a 12-year-old Honda with 150,000 miles, should I fix the transmission or buy something new?” has told you their budget pressure, timeline and decision stage in one message.

The caveats

Measurement is the weak point. Early advertisers got little beyond impressions. Click pricing, the pixel and a LiveRamp partnership are meant to fix that, but the tooling is months old. Trust is the other risk: a January 2026 Ipsos survey found 63% of US adults said ads in AI search results would make them trust the output less. And EMARKETER expects ads in AI chatbots to stay under $1 billion in total 2026 revenue, a rounding error next to search.

How to approach it

  • Buy on clicks where you can. CPC pricing gives you something to compare against your search benchmarks.
  • Craft careful copy. An ad under an answer competes with the answer. Lead with a specific, useful message, not a brand slogan.
  • Invest in organic visibility. What ChatGPT says about your brand in its unpaid answers probably matters more than any ad today. Earned media clips feed LLMs as credible sources about your brand, making public relations efforts more important than ever.
  • Treat it as learning budget. The goal of a test is to understand the audience and general performance, not to hit a scaled ROAS target. Learn from the campaign before deciding if the channel stays in the mix.
 

Google AI Mode: Google’s answer to the answer engine

ChatGPT isn’t the only answer engine selling ads. Google has been showing ads in AI Overviews for some time, and at Google Marketing Live in May 2026 it introduced new ad formats for AI Mode, its conversational search experience.

  • Conversational Discovery ads use Gemini to write ad copy tailored to the user’s prompt, drawing on a brand’s own site and assets.
  • Highlighted Answers place offers inside AI-generated recommendation lists.
  • AI-powered Shopping ads add short explanations of why a product fits what the shopper asked for.
 

A tool called AI Brief lets advertisers emphasize or remove phrases in the AI-written copy. Google is also testing a Business Agent for Leads, which lets people ask a brand’s AI agent questions directly in search.

The practical difference from ChatGPT is access. You don’t buy AI Mode as a separate channel. Eligibility runs through Performance Max, AI Max for Search, Shopping and broad match campaigns you may already be running. That makes it easy to start but hard to isolate. If you want to know how AI Mode performs, push for placement-level reporting and watch your search term data closely. And because Gemini writes the ad from your materials, clean product data and clear site content matter more than ever.

Apple Maps: paid placement at the moment of the visit

Apple Maps is the most local channel on this list, and for businesses with physical locations it may be the easiest win. After thirteen years without ads, Apple Maps began showing sponsored listings to iPhone and iPad users in the US and Canada in late August 2026, with the rollout ramping through the following weeks.

The move had been coming for a while. Apple rebranded “Apple Search Ads” to simply “Apple Ads” in April 2025, a clear sign it planned to sell inventory beyond the App Store. In March 2026 it announced Apple Business, a single platform that replaced Business Connect, Business Manager and Business Essentials, and confirmed Maps ads would be part of it. Adweek reported that Apple’s ad business was on pace for about $8.5 billion in 2026.

How the ads work

There are two placements. Before someone types anything, a sponsored business can appear at the top of Suggested Places. After they search, a relevant sponsored listing can appear at the top of the results, with only one ad per search. The ads look like ordinary listings with a small blue “Ad” badge, and users can’t turn them off.

Advertisers bid in an auction and pay for outcomes such as views or taps. Any business with a physical location and a claimed Apple Maps listing is eligible. Campaigns can be built through Apple Business with largely automated creative, or through Apple Ads for more control over scheduling and geo-targeting. Apple also offered an introductory 15% credit toward future spend, on up to $1,000 a month during the first year.

Privacy is the defining difference from Google Maps. Apple says a user’s location and ad interactions aren’t tied to their Apple Account, and no data is shared with third parties. Targeting relies on the search, approximate location and map view, not a behavioral profile. Some categories are off limits: home services, bail bonds and crypto ATMs can’t advertise in Maps, and medical services are reviewed case by case.

Why it matters

Every iPhone ships with Apple Maps as the default, and Siri and CarPlay route through it. Local searches are some of the most commercially valuable there are. Someone searching “tire shop” or “sushi” is often deciding on their final destination in minutes. For restaurants, retailers, auto services, gyms, banks and hotels, Maps ads add a second local-search channel while auctions are still thin.

The caveats and how to approach it

The ad load is light by design, and reporting is limited by Apple’s privacy model.

  • Audit your listings first. Claim every location in Apple Business and fix hours, categories, photos and phone numbers. The ad pulls from the listing.
  • Start with visit-driven categories such as food, auto, retail and fitness.
  • Measure with visits and calls. Use store-visit studies and call tracking rather than click attribution.
 

Reddit: where people search for real opinions

Reddit belongs in a conversation about search, not just social. It has become the place people go when they don’t trust polished marketing content, and that behavior shows up in two ways.

People search Reddit directly. Many people add “reddit” to Google queries such as “best running shoes reddit” to find candid opinions from real users. Reddit has also built its own AI search, Reddit Answers, which summarizes community discussions in response to questions.

AI answers draw on Reddit. Both Google and OpenAI have struck data deals with Reddit, and AI tools frequently cite Reddit threads when recommending products or services — on Google, Reddit content accounts for over 21% of all AI Overview citations. A thread comparing three brands of mattresses, or describing a bad experience with a local contractor, can shape what an answer engine tells the next person who asks.

That makes Reddit an organic visibility priority first. Monitor the communities where your category is discussed, answer questions honestly from a clearly identified brand account, and fix real problems people raise. Heavy-handed promotion backfires quickly — Reddit users are quick to call it out.

Paid ads come second. Reddit’s ad products work more like social ads than search ads, but they let you reach people mid-research by targeting specific communities and conversation topics. Promoted posts that read like genuinely useful contributions tend to perform best. For considered purchases, such as tech, finance, travel, healthcare and home services, Reddit ads are a sensible way to show up where people are already comparing options.

Part 2: Commerce data is going everywhere

 

Retail media started as sponsored product listings on a retailer’s own website, evolved into screens at the point of sale, and has since become something much bigger. Companies that know what people actually buy, such as retailers, delivery apps, banks and travel brands, now sell ads against that data across streaming TV, the internet, and other digital placements. The broader term for this is commerce media, and in an IAB survey, advertisers rated it as essential to their plans as often as they rated connected TV.

Two platforms lead the category, and a growing group of challengers is close behind.

Amazon DSP: shopper data, pointed at the whole internet

The Amazon DSP is no longer just a way to retarget people who looked at your product on Amazon. It has become one of the most important programmatic buying platforms in the market, especially for connected TV. Spend on Amazon DSP grew 67% year over year in Q2 2026, up from 41% in Q1, according to Tinuiti’s Q2 2026 benchmark report, which covers more than $4 billion in managed spend. Amazon’s total ad revenue hit $21.3 billion in Q4 2025, up 22%.

A demand-side platform lets you buy ads across many publishers from one place. Amazon’s is different because of the data behind it; it leverages signals from hundreds of millions of shopping, streaming and device interactions, plus the ability to tie ad exposure back to purchases. Three moves in the past two years turned it into a mainstream media platform.

  • Prime Video ads. Making ads the default on Prime Video in 2024 gave Amazon one of the largest ad-supported streaming audiences in the US overnight.
  • Roku. An exclusive 2025 deal lets Amazon DSP recognize logged-in viewers across Roku and Fire TV, reaching an estimated 80 million US connected TV households, more than 80% of the total. Roku said early users reached 40% more unique viewers on the same budget while cutting ad frequency by nearly 30%.
  • Netflix. Since Q4 2025, advertisers can buy Netflix’s ad-supported inventory through Amazon DSP in about a dozen countries. Amazon’s discounted fees on third-party streaming inventory mean it can sometimes be cheaper to buy Netflix this way than directly.
 

The pitch is commerce data meets TV-scale reach. You can build an audience of people who bought a competing product in the last 90 days, show them a Netflix or Prime Video spot, follow up with retargeting, and measure the result in sales. For brands that sell on Amazon, closed-loop reporting connects ads to purchases and new-to-brand customers. For brands that don’t, Amazon Marketing Cloud, its clean room, lets you bring your own first-party data and measure against your own outcomes. That’s why cross-category advertisers now use Amazon DSP, even if their product is not sold on the platform.

Walmart Connect: the store, the screen and the shopping cart

If Amazon DSP is the most mature retail media platform, Walmart Connect is the fastest-growing serious challenger. Walmart’s global ad business reached nearly $6.4 billion in fiscal 2026 (February 2025 to January 2026), up 46%. In fiscal Q2 2027 (May to July 2026), Walmart Connect in the US grew 43% excluding Vizio, and global ad revenue grew 38%.

Walmart’s advantage is the store. Roughly 90% of Americans live within ten miles of a Walmart, and most of its sales still happen in physical locations. That lets Walmart Connect tie ads to in-store purchases, not just online, which matters most for grocery, household goods, health and beauty. The business now spans four layers:

  • Onsite: sponsored search and display across Walmart.com and the app.
  • In-store: digital screens at checkout, in aisles and at entrances.
  • Connected TV: Walmart bought Vizio for $2.3 billion in 2024 and now sells its smart TV home screen and streaming inventory with Walmart shopper data. Vizio ad revenue grew at triple-digit rates in fiscal Q4 2026, and it lets Walmart sell to brands whose products aren’t sold at Walmart at all.
  • Offsite: the Walmart DSP, built with The Trade Desk, buys across the open web and streaming using Walmart audiences.
 

In 2026, Walmart opened its data to more platforms and media. A Yahoo DSP and Magnite partnership marked the first time advertisers could use Walmart’s customer data outside the Walmart DSP. Advertisers can now reach Walmart audiences on Spotify and on live linear TV across Warner Bros. Discovery networks such as TBS, TLC and Food Network, all with closed-loop sales measurement. Walmart is also building ads into its Sparky shopping assistant, though it has said it will favor relevance over ad load.

Walmart also reaches a different shopper from Amazon: typically more suburban, more value-focused, and increasingly higher-income as wealthier households trade down.

Delivery apps: the newest billion-dollar ad businesses

Uber, DoorDash and Instacart have quietly become major ad platforms. Uber Advertising has passed a $2 billion annualized run rate. Instacart reported $286 million in advertising and other revenue in Q1 2026 alone. In June, DoorDash merged its ad operations with Wolt and Deliveroo into one global commerce media platform with more than 400,000 advertisers. EMARKETER expects each of the three to top $1 billion in commerce media revenue this year.

These platforms reach people at the moment of a purchase decision, often with location and time-of-day context that traditional retailers lack. Uber can show an ad on the screen of a rider headed to the airport. Instacart’s Carrot Ads technology powers ads on more than 300 grocery retailers’ sites. For consumer packaged goods, restaurants, alcohol and local services, delivery media can work like a digital end cap.

Other commerce media networks

Almost every company with logged-in customers and transaction data now sells ads. Target (Roundel), Costco, Kroger, Home Depot, Best Buy and Ulta run retail media networks. Banks such as Chase sell ads against card-spending data, and travel brands including United, Marriott and Expedia sell against loyalty profiles.

Programmatic streaming, powered by retail data

Netflix, Disney+, Max, Peacock and Prime Video have all built ad tiers, and nearly all now sell through major DSPs rather than only through upfront deals. Netflix alone had more than 90 million ad-supported subscribers when it announced its Amazon partnership. Amazon and Walmart have become two of the most important ways to buy this inventory, because they pair premium TV with purchase data. For mid-sized brands that were priced out of premium TV, programmatic access, lower minimums and retail audiences make streaming a realistic channel for the first time.

Retail media: the caveats and how to approach it

The same strengths and weaknesses show up across every platform in this group.

Measurement is strongest inside the walled garden. Amazon can prove a sale on Amazon, Walmart a sale at Walmart, Instacart a sale through Instacart. Anything that happens elsewhere relies on modeled attribution or your own data. And every platform that sells the ads also grades them, so self-reported results deserve an independent check.

Fragmentation is real. Each network has its own audience definitions, attribution windows and reporting, which makes it hard to compare them or to avoid paying twice for the same customer.

Prices will rise. As more advertisers pile into the same streaming inventory and retail audiences, costs will climb. Several offerings, especially Walmart’s offsite and CTV partnerships, are still in alpha or beta.

With that in mind:

  • Start with streaming reach. For most brands, the biggest new opportunity is Prime Video, Netflix, Roku and Vizio reach with retail audiences.
  • Pick networks by where your customers buy. Amazon for online-heavy categories, Walmart for in-store and value shoppers, delivery apps for food, grocery and convenience.
  • Bring your own data. Use clean rooms such as Amazon Marketing Cloud to match your CRM and conversion data, so you can measure outcomes that happen off-platform.
  • Prove incrementality. Run a test before scaling. Retail audiences can look great partly because they were going to buy anyway — so conducting an isolated test first can prove results.
  • Consider non-endemic plays. If you don’t sell at a retailer, its streaming and offsite audiences may still fit, such as an insurer targeting new homeowners or an auto brand targeting growing families.

Fitting emerging channels into your digital marketing strategy

 

A good digital marketing strategy starts with the customer journey, not the channel list. Instead of asking “should we be on ChatGPT?”, ask where your customers make decisions, then look at which new channels show up at those moments. Most journeys have three.

When they’re researching

Long, specific questions are where answer engines and communities shine. A homeowner asking what a new water heater should cost, a couple planning a weekend getaway and a parent comparing kid-friendly snack brands are all doing their homework in ChatGPT, Google AI Mode and Reddit. At this stage, organic visibility usually matters more than ads. Make sure your listings, reviews, product data and site content are accurate and actually answer the questions people ask. Paid tests make sense where each customer is valuable enough to justify early-stage costs, which is why home services and hospitality brands are often the first to try ChatGPT ads.

When they’re choosing

Once people are weighing options, familiarity and timing win. This is where retail media and streaming TV earn their place. Amazon DSP and Walmart Connect let you reach people who have shown real purchase signals, then reinforce your brand on Prime Video, Netflix, Roku or Vizio. For CPG brands, this is the core of a modern digital marketing strategy: reach recent buyers of a competing product, then measure whether they switched. In a digital marketing strategy for hospitality, a resort can reach likely travelers at home in its feeder markets weeks before they book. Home services brands can use retail signals, such as recent purchases of home improvement products or new-mover audiences, to reach homeowners before something breaks.

When they’re ready to act

The final step often happens on a phone, minutes before a visit or purchase. For hospitality, Apple Maps ads capture “near me” searches for restaurants, bars and attractions, and Uber can reach travelers on the way to the airport. For CPG, delivery apps such as Instacart and DoorDash reach people with their cart open, and Walmart’s in-store screens reach shoppers in the aisle. Whatever you sell, this stage is the easiest to measure, because the path from ad to sale is short.

Check the rules before you plan

Every new channel has its own ad policies, and they don’t always match what you’re used to on Google or Meta. Home services are barred from Apple Maps ads entirely. Casinos and gambling-related hospitality brands face restrictions or extra review on most platforms, including AI chatbots. CPG brands selling alcohol need to confirm age-targeting and category rules on each network before launch. Check each platform’s policies early, because a rejected category can reshape the whole plan.

How to test an emerging channel without wasting the budget

New channels fail in predictable ways. The budget is too small to read, the test runs too short, the success metric is whatever the platform reports, and nobody decides in advance what result would justify scaling. A simple framework avoids most of that.

  • Set aside a fixed innovation budget. Many brands use something like 5% to 10% of total media for new channels. Make it a standing line item so tests don’t compete with proven channels every quarter.
  • Pick one question per test. “Does ChatGPT drive incremental sign-ups at a cost we can live with?” is testable. Asking how the channel performs as a whole isn’t.
  • Decide the success metric and threshold up front. Write down the result that would make you scale, hold or stop, before the first dollar is spent. Use your own business metrics, such as new customers, store visits or revenue, not just the platform’s numbers.
  • Spend enough to read the result. A test that can’t reach statistical significance is just an expense. Ensure a proper testing budget to allow the platforms to truly run the campaign.
  • Run long enough. Most new channels need six to twelve weeks: two to four weeks for the platform’s algorithms to learn, then a stable run period.
  • Give creative its own test. A new channel often needs new creative. A sponsored card under an AI answer, a Maps listing and a Netflix spot all call for different approaches, so don’t judge a channel by repurposed assets alone.
  • Document what you learn. Even a failed test teaches you about audiences, costs and creative. Share it widely so the next test starts smarter.
 

Creative for answer engines: your tagline isn’t enough

What is a tagline, in a channel like this? Traditionally it’s the short, memorable line that sums up a brand, like Nike’s “Just Do It” or Apple’s “Think Different.” Brand taglines still matter for TV and outdoor, but a sponsored card under a ChatGPT answer or an AI-generated Google ad needs more than a slogan. Someone asking a detailed question wants a specific, useful answer.

That changes how to write a tagline for emerging channels. Keep the brand line, but build supporting copy around concrete benefits, proof points and offers that an AI system can match to a real question. Many of the best tagline examples today pair a short brand promise with a plain-language explanation of who the product is for. Test both versions in every new channel, and let the data tell you which one earns the click.

Don’t forget organic visibility

The biggest shift in this list isn’t just on paid. As more discovery happens in AI answers, what those tools say about your brand when nobody is paying matters enormously. Keep your product feeds, reviews, structured data and site content accurate and easy for machines to read. Make sure your locations are claimed and correct on Apple, Google and the delivery apps. In an AI-first world, clean data is media.

This is also where public relations has changed the most — earned media efforts now shape the sources AI tools learn from. Answer engines lean on news coverage, expert quotes, review sites and community threads, so earned media directly influences what ChatGPT and Google AI Mode say about you. Modern PR services, such as placing data-driven stories, securing expert commentary and building authoritative links, now double as AI visibility work.

The reverse is true too. A wave of negative reviews or an old crisis story can surface in an AI answer long after it has dropped off page one of Google. Online reputation repair, which means responding to reviews, correcting inaccurate listings and publishing credible new content, protects every paid channel on this list.

The bottom line

The media map isn’t being replaced overnight. Search and social still carry heavy budgets, and they will for years. The edges of the map are where growth is happening. ChatGPT went from zero to a billion-dollar run rate in seven months. Apple has turned its default navigation app into a local ad channel. Amazon and Walmart are using purchase data to sell streaming TV, and delivery apps have each built billion-dollar ad businesses almost without anyone noticing.

None of these channels is a sure thing. Several are still in beta, measurement is uneven, and prices will rise as competition increases. That’s exactly why now is the time to test. The brands that learn how these channels work while auctions are thin and minimums are falling will have a real advantage when they reach full scale.

Start small, measure what matters to your business, and treat every test as a lesson. The marketers who win the next decade will be the ones who were willing to try the channels everyone else was still watching.

Ready to put these channels to work? Whether you’re mapping a testing strategy, launching your first paid media campaigns, building social and creative that fit new formats, earning the press coverage AI tools learn from, or tracking performance against real business goals, our team can help you find where your next dollar should go.

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Influencer Partnerships That Go Beyond Checking a Box

Influencer Partnerships That Go Beyond Checking a Box

Thought Leadership - Matthew Swope, Vice President of Public Relations, MassMedia
August 18, 2026

This post originally appeared on the blog of the Las Vegas chapter of the Public Relations Society of America (PRSA)

 

It’s easy to take an order: we need 10 influencers at this next venue launch in two weeks.

Teams mobilize. Ten creators attend. Content goes live over a two-day period. The box has been checked.

But did that approach actually produce the desired outcome? And what was the audience experience—scrolling through a sea of nearly identical content on their For You Page?

As communicators, how can we move PR teams out of being order takers, arms and legs if you will, and into strategic partners, peeling back the layers to get to the heart of the ask—and the real why of it all?

That lesson feels especially relevant in hospitality and food and beverage influencer partnerships today.

Most influencer campaigns follow a familiar checklist: build a creator list, negotiate deliverables, host an event, generate posts and calculate reach. But completing the checklist does not necessarily mean the work moved the needle.

Here’s how to reframe influencer partnerships by asking our favorite question: why?


The Initial Request Is Not Always the Real Objective

Clients or internal leaders may communicate their needs through tactics, asking for an influencer event, a certain number of posts, a TikTok campaign or creators above a specific follower threshold.

But those requests are often only the surface expression of a deeper goal.

Maybe the priority is filling reservations during a slower period, creating momentum around an opening, reaching a younger audience or rebuilding excitement about an already established venue.

Our role is to get beneath the request and understand the outcome behind it.

It typically starts with “why?” and is followed with: What does success actually look like? Can we achieve this by hosting an event or one-offs? What would make leadership feel genuinely excited about the investment? What would make the campaign feel bigger than a collection of contracted posts? How will the wider marketing organization be engaging with and utilizing this content?

Influencer strategies tend to be much stronger once those questions are answered.


Start With the Desired Action & Message

The best influencer content should capture attention and inspire action. Whether that’s by clicking out to make a reservation, attending an event, trying a new menu, booking a stay or reconsidering how someone views the brand.

Not every campaign needs to drive an immediate transaction, and oftentimes they won’t, but every campaign should have a clear purpose.

Once the purpose is identified and agreed upon, communicators can determine who the end target is, which platform makes the most sense, and the appropriate influencer to act as a conduit.


Give Creators the Destination, Not Every Turn

Brands should be clear about the message and desired outcomes, but they should not dictate every creative choice. Creators understand the formats, hooks, humor and storylines that resonate with their audiences. That knowledge is part of what the brand is leveraging by engaging in a paid or trade partnership.

The role of a comms team is to provide the strategic foundation: the audience, objective, key message, required facts and brand guardrails. Their job is to translate these baselines into content people will actually choose to watch and engage with.

Creative freedom does not mean operating without direction. It means trusting the creator to find the strongest route to the intended destination.

And, frankly, it’s time for brands to stop nitpicking every frame of influencer content and allow it to reflect the authentic style and voice of the creator.


Sometimes Less Creates More Impact

More creators do not automatically produce more influence.

When dozens of people attend the same preview, capture the same dishes and publish similar content at the same time, audiences quickly recognize the campaign–and they are calling it out. Instead of creating discovery, the volume can make the experience feel manufactured.

Smaller, more bespoke hostings can often produce stronger results. And influencers more and more are asking for one-off experiences, not only to create higher quality content, but to lean into exclusivity and first-looks.

A thoughtfully curated dinner, bespoke itinerary or meaningful access to a chef, founder or creative leader gives influencers a stronger story to experience and tell. It also gives the creator room to find a distinct POV and theme for their content.

The goal should not be to occupy as much of the feed as possible. It should be to give the right storytellers something meaningful enough that their audiences want to act on it.

Did we merely deliver what was requested, or did we peel back the layers to uncover what the stakeholder truly wanted? Did we generate content, or did we create something capable of changing perceptions and moving people to action?

Going beyond checking boxes does not require a bigger campaign or larger budget. It requires a more intentional one.


Follow Matthew Swope on LinkedIn

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Building Brand Conversation: DoorDash’s World Cup Playbook

Building Brand Conversation: DoorDash’s World Cup Playbook

Food delivery during the World Cup
July 15, 2026
Taste is the new social currency. In an age of mass ads fed to viewers every few posts and overused trends that rarely feel unique, original content is vital to stand out in everyday moments, let alone during culture-driven moments like the World Cup.
 
That’s why major brands like DoorDash are willing to go big on the moment. This year’s tournament brought millions of eyes to the screen and for the delivery app, that meant playing its part. The team had a simple brief: “DoorDash fuels the frenzy in the background for the avid World Cup fan.” Their goal as a team was loftier. According to Head of Social Zaria Parvez, it was to have “#1 SOV against World Cup sponsors that spend 600x more than DoorDash.” A goal like that demands the brand come to play. One of the most effective ways to do that is by creating friction and tension meant to spark conversation.
 
For DoorDash, that started early in the tournament with a campaign led by Zlatan Ibrahimović and a call to all DashPass members to get their share of $5 million in-app credits. While the $5 million was nothing to ignore, what followed the announcement is what really got people talking about DoorDash.
 
Next, a World Cup ticket giveaway with a direct tie-in to the game and a great opportunity for their audiences. But, what got people talking was whether the message it helped amplify was cheeky or a bit tone-deaf. The campaign was led by Brooklyn Beckham, yes, the eldest son of famous footballer David Beckham, who made it painfully clear that there’s tension in the family when he said, “You’re probably wondering why I’m watching the FIFA World Cup from home…It’s a long story.” DoorDash took a risk. Whether or not it was in good taste it got people talking and motivated their audience to open the app to redeem tickets.
 
But, what if a brand tries to tell a story that clearly blurs the lines or even violates FTC rules? Well, DoorDash wasn’t done yet. What started as a “fun” coincidence turned out to be a fully-staged stunt and an undisclosed ad. DoorDash had been live-tweeting moments on X/Twitter and in an attempt to celebrate a New Zealand game, tweeted @TPAIN which at first appeared to be an “honest” mix-up between the famous rapper and the team’s Tim Payne. One tweet could be an accident, but another, and then another, started to look intentional, as seen in the back-and-forth between the rapper and the brand account.
 
The stunt got a ton of coverage across social and PR. Following the exchange, a “reveal” from T-Pain as a #doordashpartner drew nearly 50 million views across their own social platforms.
 
Some praised it. Some called it out. But, at the end of the day it got people talking about the brand and how it was showing up for its audience in big-game moments.

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Three Social Trends & Takeaways That Can Shape Your Social Approach in 2026

Three Social Trends & Takeaways That Can Shape Your Social Approach in 2026

A woman recording video on a phone
February 5, 2026

One month into 2026, the year is already shaping up to shift how and when brands show up on social media to appeal to and engage with audiences. 

Gone are the days when a simple, regular posting cadence could draw in fans and spark renewed interest in a brand.

Today’s social approach demands more.

Brands that are willing to go the extra mile and truly lean into emerging trends will have the best chance of connecting with audiences—staying not just top of mind, but actively engaged—especially at a time when passive social media consumption has become the norm for many consumers.

Below are three social trends and takeaways to consider as you plan out content for this year:

Lean into Comfort and Nostalgia to Drive Future Intent: If you look at any 2026 social trend reports, you’ll see some iteration of nostalgia becoming a renewed focus for social brands and platforms.

Pinterest highlighted this as “the throwback kid” in its Pinterest Predicts report at the end of 2025, noting that brands can approach childhood favorites with a twist on upcycled and vintage-inspired themes.

“2026 is the new 2016” was the first major social trend on Instagram earlier in January, with several brands and creators, including Alaska Airlines, GaryVee, Instagram, and our own Moon Valley Nurseries, sharing what their social presence looked like 10 years ago.

Another recent trend on social is legacy brands reframing their own IP to showcase their ability to connect with new and old fans, like the Disney+ social team, which got legal clearance to cut the entire High School Musical film into a 52-part video series on TikTok, drawing nearly 57 million views in two weeks to celebrate its 20th anniversary and encourage viewers to watch the entire movie series by signing up for the streamer. 

Takeaway: Lean into what makes your brand a longstanding version of itself. Audit your brand’s story by digging into the why of your brand: the story of how it came to be, the people behind it, or how it can live within your audience’s experiences for years to come. 

Remember, Your Audience is Human: AI and its capabilities dominated social media discussions in 2025, with brands weighing the pros and cons. While emerging tech can be exciting for industries, a new standard emerged toward the end of the year: brands taking a stand on whether they were comfortable incorporating AI within their content.

Brands like Sweetgreen are making it a normal occurrence to show the behind-the-scenes of content shoots as proof of concept and action. 

Aerie made a promise on Instagram to stay “100% real” to its customers in one of its top-liked posts after a competitor was revealed to have used AI-generated models in a campaign. 

And brands like Polaroid have supported new product launches, like the Polaroid Flip, with social campaigns that emphasize “instant photography over instant gratification,” including its Unplugged photo series that introduces community-based walking groups across the country that encourage connection and unplugging from the digital world, even if just for an afternoon.

Takeaway: Authentic isn’t just a buzzword when it has something to stand on. In a world where everything can be questioned, especially on social media, showing the behind-the-scenes process and the people involved can be an advantage that builds trust among viewers. 

AI isn’t a dirty word or use case, but people want to understand how it’s being used in the content they support. 

Treat Social as a Spectator Sport: Maybe it’s because the Olympics are top of mind as we near the Opening Ceremony, but there’s something to be said for watching content that makes you feel like a fly on the wall. That’s a new approach to social that creators and brands are looking towards to change up the feed. 

There’s no overly scripted explanation or direct-to-camera talking to the audience. Instead, creators are taking the audience with them.

It’s something we’ve seen in iterations from creators and brands before, like Sofie Pavitt Face, an acne care beauty brand, and Benz & Bowties, a sales manager at a Ohio Mercedes-Benz dealership, who take audiences with them on client (showing product use cases) and employee-driven conversations, helping educate without it feeling overly sales-heavy. 

Recently, Modern Animal has shown what that could look like from the service perspective, shifting how some businesses share their client experience by letting the audience actually be in the room and around the office with them for each new episode: getting to know the clinic, the staff, and the adorable guest appearances of cats and dogs. This helps build trust in the clinic’s staff and expertise, as well as buy-in for the brand and its services. 

Takeaway: Posted content doesn’t have to be “perfect” to be posted. However, posting should always be done with intention. 

Every post can be improved with a few more hours dedicated to it, but what audiences want to see are the real moments and use cases of a product, presented in an engaging, ownable way that takes them through the why and how, not just the what. 

 

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Keith Lee’s Masterclass in Bringing Back the Focus to Giving (And What Brands Can Learn From It)

Keith Lee’s Masterclass in Bringing Back the Focus to Giving (And What Brands Can Learn From It)

Bringing back the focus to giving
November 17, 2025

Keith Lee, a food critic and creator known for highlighting small businesses, is no stranger to showing up for his community. But his latest viral video serves as a great reminder to brands about the importance of focusing on what matters most: their own impact within their communities.

When brands hear the word “influencer,” several things often come to mind: their niche, audience size, past brand partnerships, and the level of influence they can bring to a potential campaign.

While all of that information does matter, sometimes in the excitement of potential partnerships, what can get missed is the size of impact by showing up. 

His latest act for his community began with a simple video. He shared his family’s personal experience, explaining how he and his wife relied on SNAP benefits and gift cards to purchase groceries when they were in a different situation. 

He called out a growing trend and flipped it on its head. Instead of making a video asking brands to send PR packages, he asked for brands to commit to helping feed families this holiday season—not through a new creator collaboration or a money-driven partnership, but through actual action and real resources.


Keith’s approach brought attention back to the real needs of families and the real purpose of community-led influence. Watch his call to brands here. 

The video went viral, reaching over 8 million views on TikTok and generating 2.7 million engagements, with brands volunteering in droves to support. He noted that more than 100 brands had committed to helping in this follow up video. 

 

What Brands Can Learn from Keith Lee’s Call to Action:

Keith’s video isn’t just another feel-good story, but a reminder and example of how brands can follow to lean into their own impact through social. 

Show Up for Your Communities (In and Outside of Collaborations):

Brands that consistently appear, even when there’s no campaign or creator ties, build credibility and trust––even showing your brand in action in everyday moments.

Listen to What Your Communities Are Asking For: 

Social is an ongoing feedback loop for your communities – often telling you directly where and how they can have an impact. 

Take the time to listen – whether through social listening tools or evaluating top content related to your brand.

Connect Through Your Personal Experience, Not Just Promotion: 

Find a way to show up through an authentic connection, leveraging your brand values, team experiences, and the needs of your own communities.

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Why Holiday Planning for Your Brand Starts Now (A Look at Pinterest’s Holiday Marketing Guide)

Why Holiday Planning for Your Brand Starts Now (A Look at Pinterest’s Holiday Marketing Guide)

Why Holiday Planning for Your Brand Starts Now (A Look at Pinterest's Holiday Marketing Guide)
September 17, 2025
While many of us might still be lamenting the lingering summer-to-fall heat, which is becoming increasingly common in the Southwest, Pinterest is getting a jump on holiday trends, and it’s time for brands to do the same. Some may ask, “Why so soon?” But Pinterest views it as essential for brands. And MassMedia agrees: the sooner you can plan content and messaging to encourage audiences to keep your brand top of mind, the better.
 
Data shows that Pinterest audiences start planning for the holidays on the platform earlier than on others, with 46% of users using it as a platform to curate gift lists, typically starting as early as October 1st. Additionally, 41% of users plan holiday purchases beginning as early as August, and that spikes to 80% by October.
 
Some additional highlights from the report include:
  • Pinners spend 36% more on the holidays than people who don’t use Pinterest.
  • 10 new boards are created per second on Pinterest during the season.
  • 69% of Pinners are open to trying new brands for the festive season.
So what does this mean for your brand?It means it’s time to think about how your brand will show up on the platform and helping audiences discover what you have to offer and why you should be top of mind during the holiday season.
 
But what does that look like? And where should you start? Kick It into High Gear Now: The best time to start is earlier than you think. According to Pinterest, users save gift ideas every six seconds on the platform from October through December. If your brand is prepared, you’ll have the opportunity to get in front of audiences as wishlists (both personal and for others) take shape, increasing the likelihood that your brand is top of mind when the opportunity arises.
 
Personalize for What Your Audience Needs: People use Pinterest as a search engine, so meet them where they’re searching. Curate boards that address their questions or searches, such as “Gifts for Him,” “White Elephant Gift Ideas,” “Gifts for Mom,” “Holiday Decor Ideas,” or even “Office Gifts.” Whatever niche your brand serves, you know what your customers are looking out for, so leverage insights when planning upcoming content and boards to be what they need.If you’re ready to discuss next steps for your brand’s holiday campaigns and priorities, reach out to our team to learn how we can help. Get the guide here, and watch Pinterest’s webinar on jumpstarting your holiday performance here.

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Father’s Day: International Holiday Messaging Wins Out

Father’s Day: International Holiday Messaging Wins Out

Father's Day: International Holiday Messaging Wins Out
June 19, 2025

Every year, as holidays like Father’s Day or Mother’s Day roll around, many brand feeds start to all blend together with similar messaging, visuals, and content. 

Brands know that nowadays, they need to stand out with their own type of content and style in their everyday posts, but when it comes to holidays, many fall back to a standard we’ve seen year after year.

We’ve all seen these types of posts, typically more polished imagery or videos with copy like: 

  • Surprise Dad with a gift he’ll actually use!
  • Make Mom’s day unforgettable.
  • The perfect gift for the world’s greatest dad.
  • Etc, etc, etc. 

They are all generally well-intentioned messages that have a heart behind them. However, in the push to appeal to everyone and simply say something for the holiday, most brands end up saying the exact same thing.

It’s safe. And it checks the box on the content calendar every year. 

However, generic messaging rarely helps introduce or reinforce what sets the brands apart for the holiday moment. 

For some, Father’s Day is a celebration. For others, it can remind them of an absence, recent loss, or a different family dynamic. There are people with fathers who are no longer with them and are dealing with a sense of grief. Some choose to celebrate their single mothers who helped close the gap. Or those honoring other types of father figures in their lives (uncles, grandparents, mentors, siblings, etc.). 

The reality is that these holidays don’t land the same way for every person they reach.

While brands are aware of these nuances, many have continued with the same safe type of content year in and year out. Granted, there is nothing inherently wrong with that approach, but it rarely moves the audience or builds a connection compared to the brands that find an insight that makes them stand out versus blending in with the sheer noise and volume of content and campaigns around the holiday. 

When brands can connect with their audiences and show how they see their audience in all their nuance, they can add value to the moment and build something that lasts longer than a mass-appeal post or campaign. 

So, how should brands do this? By leaning into intention messaging led by their own strengths as a brand, not a calendar date. 

Father’s Day, Mother’s Day, and all the holidays are not the actual message but an opportunity to say something worth remembering about what your brand can stand for and for who. 

Brands need to ask themselves, “What does this moment look like for our brand?” rather than simply “What are we posting for Father’s Day?” 

When brands lead with intention versus expectation, the results can be memorable. 

Below are a couple of recent examples that left an impression: 

Kraft’s 14-Karat Macaroni Necklace for Mom: Kraft started with the idea that every Mother’s Day, kids show their appreciation with arts and crafts projects with the dry noodles to makeshift a ‘macaroni necklace’ for their moms.

“To commemorate the mutual love kids and mom share over macaroni, we are creating the only ‘blue box’ she needs this Mother’s Day,” said Todd Kaplan, Chief Marketing Officer, North America at The Kraft Heinz Company

Knowing that insight and trend from years past, they worked to create a limited drop of a solid gold Kraft Mac & Cheese Forever Macaroni Necklace with jewelry brand Ring Concierge. 

Kraft only posted about the launch twice on their own pages, with a low price of just $25, and they sold out instantly. 

DoorDash’s Redefining Father’s Day Gifting: Last year’s campaign for the delivery app was led by nine DoorDash partners to show how the creators celebrate the dads in their lives. 

The goal was to help customers ‘rethink the approach to gifting, putting the focus on cherishing time with family,’ and show how DoorDash could deliver 1) personalized and quality gifts available on the app for the creator’s dads and 2) allow for more time with the family by bringing their gifts to their front doors.

While DoorDash never posted the campaign to its channels, the campaign and content worked by driving conversations and awareness with nearly 17 million organic and paid impressions and positive sentiment in the creator’s comments for the brand, which left a lasting impact.

The examples above showcase some of the larger campaigns seen on social media, but that doesn’t mean that brands without those resources can’t create memorable or impactful content or messaging with their own audiences.

Ready to start creating content that drives results for your brand? Contact us!

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You’re (Probably) Not the Target Audience

You’re (Probably) Not the Target Audience

April 28, 2025

Let’s be honest. If you touch the advertising industry–whether you’re a client, a creative, a strategist, or a self-proclaimed Jack-of-all-trades–you’ve probably fallen into the trap of thinking, “I’d never click on that,” or “This doesn’t resonate with me,” and most certainly, “If I wouldn’t want to buy, no one else will.”

Here’s the reality: you are not the target audience.

The Mirror Effect

It’s natural to view campaigns through our own lens. After all, we’re immersed in a brand’s world consistently, if not every single day. Unfortunately, assuming personal preferences align with target audience preference can lead to misguided strategies (and frustrated clients and teams). This phenomenon, often termed the “mirror effect,” occurs when you project your personal taste into your campaigns and messaging, ignoring how the audience thinks or feels.

Consider this: a campaign that feels “off” to you might be spot-on for your target demographic. On the flip side, that specific message you know is going to drive conversion may be alienating your consumers. It is essential to differentiate between personal and audience preference. Effective advertising isn’t about appealing to your own tastes and C-Suite opinions, it’s about resonating with your target consumer.

Take Nike, for example. The brand built its legacy on bold, inspiring stories that spoke directly to athletes and everyday people chasing greatness. But recently, Nike’s choices have felt more like they’re trying to keep up with the conversation than lead it. They’ve drifted from the values that established them as the market leader, and instead started projecting what they thought would be more profitable for the business—casting aside the brand aspects their audience actually connects with.

Rather than drive innovation and inspiration in their marketing efforts, Nike shifted efforts to performance-based metrics and promotional messaging to drive immediate sales–ultimately resulting in a consumer uninterested in the label alone and revenues declining 10% YoY.  That kind of misalignment doesn’t just hurt brand perception—it hits the bottom line.

How to Stay Audience-Centric

  1. Embrace Data-Driven Insights: Use data to get real about what your audience actually wants. Numbers don’t lie–let them guide you.
  2. Engage in Active Listening: Feedback, reviews and social media interactions offer unfiltered insights into your audience’s perceptions and desires.
  3. Diversify Your Team: Bring different voices to the table–different backgrounds, experiences and ways of thinking help you see what you might miss on your own.
  4. Test and Iterate: Test different ideas, see what sticks and consistently refine to ensure your campaigns stay relevant.

Opportunity of Reflection

The mirror effect gets a bad rap—and for good reason. It’s easy to fall into and hard to spot. But for brands that know how to recognize it, it can be a powerful advantage. When you catch yourself marketing from the inside out, it’s a chance to pause, check your assumptions, and refocus on the audience you’re actually trying to reach. It raises an important question: are we creating for ourselves, or for them?

This kind of self- and brand-awareness is lucrative. The moment you stop seeing your own reflection and start seeing your audience clearly, you’re in a much better position to connect, inspire, and ultimately drive results.

Nike, to its credit, recognized the disconnect. Rather than doubling down, the brand pivoted–returning to its roots with a global campaign that reignited its original spirit of possibility and perseverance. This spot didn’t just celebrate athletic greatness, it invited everyday people to dream bigger, think bolder, and embrace their potential in an audience-first approach. Nike got back to speaking to their audience instead of at them. The response? A renewed sense of connection.

It’s easy to let personal bias sneak in, but here’s the truth: if you’re building ads for you, you’re probably missing the mark. Great campaigns aren’t built on personal taste–they’re built on audience truth. Whatever your role, check yourself: Are you making decisions based on what you like, or what your audience needs to hear?

Because if it’s the former, you’re not advertising. You’re creating a mirror.

But if you recognize the mirror, you can turn it outward to reflect what matters most.

Curious about building audiences who will actually drive results for your brand? Let’s chat.

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Scroll-Stopping or Eye-Rolling? When Brands Should Say No to Social Media Trends

Scroll-Stopping or Eye-Rolling? When Brands Should Say No to Social Media Trends

Scroll-Stopping or Eye-Rolling? When Brands Should Say No to Social Media Trends
April 21, 2025

What’s Still Trendy?

Pickleball? Cold plunges? Owala water bottles? Are we still saying things are demure?

Participating in trends on fast-moving platforms like Instagram and TikTok can help brands stay relevant, reach new audiences, and build authentic connections. However, trend participation can be cringy or off-brand when done without intention.

The key? Intentionality. Before your brand hops on the next trending sound or meme, run it through these three filters to make sure it’s not just timely but also valuable.

Follow These Three Checks to Ensure That Trend Participation Adds Real Value:

1.) Does The Trend Align With Your Audience’s Culture and Posting Platform?

Not every trend works for every audience or every platform. A Gen Z-focused brand might thrive on TikTok dance or meme trends, while a B2B brand might have greater success in clever LinkedIn memes or relatable posts, depending on its audience.

Also, consider where the trend originated. A format that takes off on TikTok may not on Instagram, even if both favor short-form video. Gymshark is a great example. They lean into inspirational photos and polished content on Instagram while embracing trends and humor on TikTok. Same brand, different audience strategies. Additionally, other trends can cross platforms successfully, and adapting trends takes a deep understanding of your following on each platform. 

2.) Is It Culturally Relevant to Your Brand, Not Just Popular?

It’s easy to copy what’s trending. But the best-performing trend content adapts viral moments in a way that feels unique to your brand and taps into broader cultural relevance.

Consider adding a clever twist or tying a trend into a seasonal moment or pop culture event. Either way, you want to stand out by being thoughtful, not just timely.

3.) Is it Executed with Intention?

Going “all in” on a trend means more than just replicating a format. It means integrating it into a campaign with clear messaging, strong visuals, and cross-channel consistency. Audiences can sense when something is thrown together just for reach. So don’t just follow the format. Own it, elevate it, and make it mean something.

When Trend Participation Does More Harm Than Good

Even with the right strategy, not every trend is worth your brand’s time. Just as the right trend can build momentum, the wrong one can do real damage. Here’s when trend participation can backfire and actually hurt your brand more than help it.

1.) It’s Already Past Its Peak

According to a report from Sprout Social, 27% of consumers believe that trend-related content is only relatable and worthy of engagement within the first 24-48 hours of the trend’s peak. Users, on average, spend 53 minutes a day on TikTok, making trends past this window seem stale and the brands behind the trend disconnected or out of touch. That said, while most trends need to be posted in this initial peak, others can withstand a longer time period, but often these trends are less specific (like a dance trend) and more easily adapted to fit your own audience and niche. 

2.) It Feels Forced or Inauthentic

Approximately 33% of consumers find it embarrassing when brands jump on trends that don’t fit their identity. Participating in a trend needs to align with your brand’s tone, industry, or values to avoid your followers feeling that it is inauthentic. 

3.) It Lacks Context or Cultural Awareness

Many memes, phrases, trending dances, or viral audios have cultural significance. Understanding the origin of trends is key to ensuring that your brand’s participation does not come across as tone-deaf, exploitative, or misrepresenting your brand’s values. 

How to Evaluate Whether a Trend Is Right for Your Brand

Before your team decides to join a trend, consider asking the following:

  • Does this trend align with our brand values and voice?
  • Can we execute it in a way that feels original and compelling?
  • Are we legally allowed to use this audio, image, or concept?
  • Do we fully understand the cultural roots or implications of this trend?

If the answer to any of these is “no” or even “maybe,” it may be worth reconsidering or finding an alternative angle.

Leverage Creators When It Makes More Sense

Sometimes, the best way to engage with a trend isn’t through your brand account at all. Partnering with content creators or influencers can offer a more authentic, audience-native way to participate, especially if your brand voice is more formal or polished.

Tools to Spot Trends Early and Avoid Playing Catch-Up

Success in trend marketing often depends on speed. But that doesn’t mean guessing or jumping in blindly. Use these tools to stay ahead of the curve:

  • Google Trends: Use the “Trending Now” tab to track real-time interest in search terms and topics.
  • Pinterest Predicts: Ideal for spotting emerging lifestyle trends with long-tail potential.
  • Exploding Topics: Identifies early-stage trends before they hit mainstream attention.
  • Social Listening Tools (e.g., Brandwatch, Sprout Social, Meltwater): Monitor conversations across platforms to understand what your audience is reacting to and how.
  • Influencers and Content Creators: Following niche influencers and meme accounts can serve as an early radar for trends with staying power.

The Bottom Line

Trends can be a powerful tool for visibility and engagement, but only when they align with your brand’s voice, values, and audience. The most successful brands don’t just follow what’s popular; they make it their own.

If your team is unsure when or how to explore including trending content on your feeds, or if you want to build a more consistent, strategic presence on social media, working with an agency can help. From trend spotting to content creation to storytelling, a good agency brings both the expertise and outside perspective needed to grow your organic social media channels.

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What is Bluesky? The New Social Media Platform With Over 25M Users Is Seen as a Potential Alternative to X

What is Bluesky? The New Social Media Platform With Over 25M Users Is Seen as a Potential Alternative to X

What is Bluesky? The New Social Media Platform With Over 25M Users Is Seen as a Potential Alternative to X
January 9, 2025

What is Bluesky? 

Bluesky is a new social media platform launched in early 2023, designed as an alternative to X (formerly Twitter). Its beginnings date back to 2019, when Bluesky was a research project at Twitter. Initially led by former Twitter CEO Jack Dorsey, the project aimed to explore decentralizing the platform, giving users greater control over their data and experience. 

Bluesky transitioned from a research initiative to an independent organization in 2021. It launched in beta as an invite-only app in February 2023 and opened to the public in February 2024. 

Similar to X, it encourages users to post in a text-based format of up to 300 characters, arranged in a newsfeed style. Posts can also be shared within servers tailored to specific interests and communities, which has been compared to platforms like Discord. 

Who Owns Bluesky? 

Bluesky is independently operated and led by a board of directors with notable backgrounds in social media development. While Jack Dorsey, Twitter’s co-founder, helped start the initiative and is still involved on the board, Bluesky is no longer affiliated with X or Twitter. Other notable figures on the board include Jeremie Miller (founder of Jabber) and CEO Jay Graber, who previously founded the event platform Happening. 

Dorsey’s influence remains philosophical; he has championed the idea that platforms like Bluesky should be shaped by their creators and users, rather than traditional top-down leadership. This vision stands in contrast to Elon Musk’s leadership style at X, which Dorsey has publicly critiqued. 

Who is on the Platform? Should I Download Bluesky? 

Bluesky’s early adopters include tech-savvy users, content creators, developers, and those seeking an experience similar to Twitter’s early days. The platform is known for prioritizing ad-free interactions, decentralization, and open-source technology. Its customizable algorithms aim to foster a healthier online community. 

You might consider joining Bluesky if you are open to exploring an evolving platform and engaging with a niche, forward-thinking community. However, Bluesky’s smaller user base and ongoing feature development may not appeal to mainstream social media users just yet. Broader adoption is possible as the platform grows and matures. 

Current User Metrics 

  • User Base: Over 25 million registered users as of December 2024, with approximately 3.5 million active daily users. 
  • Growth: The user base grew from 13 million in October 2024 to 25 million by late December 2024, demonstrating rapid adoption. 
  • Enhanced Engagement: Organizations report a 2-10x increase in engagement over the past month and a half, signaling greater interaction on the platform. 
  • Comparison to Peers: 
  • Threads (Meta): 275 million registered users, with robust growth and continuous feature expansion. 
  • X (Twitter): Estimated 230 million active daily users, though engagement has fluctuated under Elon Musk’s leadership. 

Should My Business Consider Creating an Account on Bluesky? 

Bluesky is an excellent option for businesses targeting early adopters or niche, tech-savvy audiences. It also fits organizations emphasizing authenticity and meaningful community engagement, provided these communities are already active on the platform.  

Brands willing to experiment with grassroots marketing approaches may find Bluesky to be a fertile ground for innovation. However, its lack of advertising infrastructure and relatively small user base make it less suitable for large-scale campaigns or broad consumer outreach at this time. 

Additional Considerations for Brands 

Brands considering an early adoption of Bluesky may benefit from joining the platform during its growth phase, as competition remains minimal. Early adopters, much like those who embraced TikTok in 2019 and 2020, could experience faster account growth and the opportunity to establish a strong presence before the platform becomes saturated. 

While advertising options are currently unavailable, organic social media engagement and interactions on Bluesky could feel more authentic to followers compared to other platforms, thanks to its ad-free environment. This authenticity can foster meaningful engagement and community-building, particularly for brands active in niche communities aligned with their values. 

That said, marketers should be prepared to navigate the platform with limited tools, such as the absence of advanced analytics and advertising capabilities. However, as Bluesky continues to expand and evolve, these limitations may be addressed in the future.  

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