Corporate Reputation in 2025: From Image to Authenticity

Corporate Reputation in 2025: From Image to Authenticity

July 16, 2025

Corporate Reputation in 2025: From Image to Authenticity 

For years, PR teams have been tasked with shaping how companies look to the outside world. But in today’s business climate – where transparency is constant and trust is fragile – surface-level branding isn’t enough. Stakeholders are asking harder questions: “Does this company practice what it preaches?” “Are their values consistent, or just convenient?” In short: a company’s reputation today is built on character, not image. 

Character vs. Image: What’s the Difference? 

  • Image is how you want to be seen. 
  • Character is who you are – especially when no one’s watching. 

Image can be crafted. Character is revealed – over time, through actions, and especially under pressure. And thanks to social media, employee reviews, and real-time scrutiny, cracks in a company’s character don’t stay hidden for long. 

What is Fueling This Shift? 

This isn’t a branding trend, it’s a deeper change in how companies are judged and trusted. Here’s why corporate character has become a business imperative: 

  • Employees are amplifying internal culture online. Glassdoor reviews, LinkedIn posts, internal leaks, and even posting videos on social media have made workplace culture a public matter. If there’s a disconnect between how a company presents itself and how it treats its people, it will surface. Employees have become some of the brand’s most credible – and visible storytellers. A strong internal culture that aligns with external values builds reputation. A weak culture, on the other hand, can quickly damage it. 
  • Gen Z and younger millennials want proof, not promises. Younger audiences tend to be skeptical of traditional marketing and PR spin. They expect transparency, accountability, and action – particularly on issues like sustainability, DEI, and social impact. They do their homework and are quick to call out performative messaging. They’re not just buying from companies with values – they’re avoiding companies that can’t prove them. Today, corporate character isn’t just about recruitment or retention. It’s a customer acquisition strategy. 
  • Stakeholders are digging deeper than the press release. Media, investors, watchdog groups, and even customers are no longer satisfied with glossy statements. They’re looking for evidence of how a company operates – from how it treats its workers, to where it spends money, to how transparent it is during tough moments. Saying the right thing isn’t enough. You must be doing the right thing. Communications teams must be ready to support honest, nuanced storytelling that reflects progress – not just polish. 
  • One misstep can go viral in hours, while rebuilding trust takes years. A tone-deaf comment, poor crisis response, or leaked internal message can derail a company’s reputation overnight. Public opinion now moves at the speed of social media, and reputational recovery is often slow, expensive, and incomplete. Character, on the other hand, gives your brand a foundation of goodwill. Companies known for walking their talk often get the benefit of the doubt when things go wrong. Those built on image alone? Not so much. 

Where PR Comes In: Building Character You Can Defend 

As communications professionals, we’re no longer just polishing the message – we’re helping shape the foundation behind it. That means: 

  • Audit Before You Announce. Make sure your messaging aligns with internal realities. Are community promises being met? Are sustainability claims backed by data? Is the public message consistent with what’s actually happening?  
  • Align Internal and External Messaging. When a company says one thing to the public and another to its people, the disconnect is obvious, and damaging. Strong PR ensures the employee experience reinforces the brand promise. 
  • Promote Progress, Not Perfection. Audiences are open to imperfection, as long as you’re transparent about where you are and where you’re headed. Acknowledging gaps builds credibility and shows growth. 
  • Help Leadership Communicate with Consistency. From LinkedIn posts to crisis response, leaders should reflect the company’s values in a voice that feels human, not scripted. That’s where PR earns its seat at the table. 

A Fresh Example: Microsoft’s Responsible AI Messaging 

Rather than leaning into hype, Microsoft’s communications around AI emphasize responsibility, safety, and regulation. They position themselves as thoughtful, proactive, and ethics-focused – not just innovative. Contrast that with tech companies that promise “AI will change everything” but avoid tough questions about bias, job loss, or privacy. The difference? One is managing image. The other is demonstrating character. 

 

Trust Takes Time—and Character Builds It 

A strong brand today isn’t just known, it’s believed. When corporate values show up consistently across behavior, communication, and leadership, trust becomes a long-term business advantage. But trust can’t be bought. It must be earned. And that starts with building and communicating a reputation rooted in character, not cosmetics. 

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Not Just A Status Call: Turning Check-Ins Into Relationship Builders

Not Just A Status Call: Turning Check-Ins Into Relationship Builders

July 2, 2025

Strong client relationships don’t just happen — they’re built day by day. They’re built with intention, communication, and consistency. At MassMedia Marketing Advertising PR, we believe the best work happens when communication is proactive, and when the process behind the work is just as thoughtful as the work itself.

We know that strong client relationships rely on more than just good communication — they need systems that keep everyone on the same page. As a full-service marketing and public relations company, we’ve built out simple, flexible workflows that help us stay in rhythm with our clients, no matter the project or platform.

Using tools like Monday.com and live status documents housed in Google Sheets, we work with our clients to keep real-time communication going around creative requests, media deliverables, PR service milestones, and cross-functional tasks. It’s not about overcomplicating or overdoing things — it’s about creating a setup that’s easy to use and built to keep work moving forward.

This system-first approach is essential, especially in the fast-paced world of marketing firms and digital media agencies. With so many moving parts — from campaign launches and brand strategy to earned media and display advertising services — alignment is everything. Having clear workflows in place allows our team to respond faster, stay nimble, and maintain transparency at every step.

Great brand-agency partnerships are built on staying connected throughout an entire project or campaign — not just when things go wrong. We focus on communicating when things are in motion, not just when they’re finalized. By setting weekly, biweekly, or monthly check-ins with clients, we ensure that projects are on track and that there’s always space to talk about the bigger picture. These conversations aren’t just about progress updates; they’re about building trust.

But it’s not just about the work being done together. We want to truly know our clients — their birthdays, their milestones, their achievements — so that every interaction feels personal and our partnership can celebrate the moments that matter. That kind of relationship-building adds depth to our work and ensures that we show up for clients not only professionally, but personally.

This attention to detail also helps us pick up on subtle cues that show when a client might need a little more support or realignment. We listen actively and respond intuitively so we don’t have to overcorrect later. No matter the type of service being provided, our approach remains consistent: anticipate needs, stay proactive, and build trust every step of the way.

It’s easy for communication to default to deliverables — but the real magic happens during the in-between moments. We know that trust and transparency are just as important as strategy and execution. Because at the end of the day, relationships matter just as much as results.

Ready to build a meaningful partnership? Contact us!

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Father’s Day: International Holiday Messaging Wins Out

Father’s Day: International Holiday Messaging Wins Out

June 19, 2025

Every year, as holidays like Father’s Day or Mother’s Day roll around, many brand feeds start to all blend together with similar messaging, visuals, and content. 

Brands know that nowadays, they need to stand out with their own type of content and style in their everyday posts, but when it comes to holidays, many fall back to a standard we’ve seen year after year.

We’ve all seen these types of posts, typically more polished imagery or videos with copy like: 

  • Surprise Dad with a gift he’ll actually use!
  • Make Mom’s day unforgettable.
  • The perfect gift for the world’s greatest dad.
  • Etc, etc, etc. 

They are all generally well-intentioned messages that have a heart behind them. However, in the push to appeal to everyone and simply say something for the holiday, most brands end up saying the exact same thing.

It’s safe. And it checks the box on the content calendar every year. 

However, generic messaging rarely helps introduce or reinforce what sets the brands apart for the holiday moment. 

For some, Father’s Day is a celebration. For others, it can remind them of an absence, recent loss, or a different family dynamic. There are people with fathers who are no longer with them and are dealing with a sense of grief. Some choose to celebrate their single mothers who helped close the gap. Or those honoring other types of father figures in their lives (uncles, grandparents, mentors, siblings, etc.). 

The reality is that these holidays don’t land the same way for every person they reach.

While brands are aware of these nuances, many have continued with the same safe type of content year in and year out. Granted, there is nothing inherently wrong with that approach, but it rarely moves the audience or builds a connection compared to the brands that find an insight that makes them stand out versus blending in with the sheer noise and volume of content and campaigns around the holiday. 

When brands can connect with their audiences and show how they see their audience in all their nuance, they can add value to the moment and build something that lasts longer than a mass-appeal post or campaign. 

So, how should brands do this? By leaning into intention messaging led by their own strengths as a brand, not a calendar date. 

Father’s Day, Mother’s Day, and all the holidays are not the actual message but an opportunity to say something worth remembering about what your brand can stand for and for who. 

Brands need to ask themselves, “What does this moment look like for our brand?” rather than simply “What are we posting for Father’s Day?” 

When brands lead with intention versus expectation, the results can be memorable. 

Below are a couple of recent examples that left an impression: 

Kraft’s 14-Karat Macaroni Necklace for Mom: Kraft started with the idea that every Mother’s Day, kids show their appreciation with arts and crafts projects with the dry noodles to makeshift a ‘macaroni necklace’ for their moms.

“To commemorate the mutual love kids and mom share over macaroni, we are creating the only ‘blue box’ she needs this Mother’s Day,” said Todd Kaplan, Chief Marketing Officer, North America at The Kraft Heinz Company

Knowing that insight and trend from years past, they worked to create a limited drop of a solid gold Kraft Mac & Cheese Forever Macaroni Necklace with jewelry brand Ring Concierge. 

Kraft only posted about the launch twice on their own pages, with a low price of just $25, and they sold out instantly. 

DoorDash’s Redefining Father’s Day Gifting: Last year’s campaign for the delivery app was led by nine DoorDash partners to show how the creators celebrate the dads in their lives. 

The goal was to help customers ‘rethink the approach to gifting, putting the focus on cherishing time with family,’ and show how DoorDash could deliver 1) personalized and quality gifts available on the app for the creator’s dads and 2) allow for more time with the family by bringing their gifts to their front doors.

While DoorDash never posted the campaign to its channels, the campaign and content worked by driving conversations and awareness with nearly 17 million organic and paid impressions and positive sentiment in the creator’s comments for the brand, which left a lasting impact.

The examples above showcase some of the larger campaigns seen on social media, but that doesn’t mean that brands without those resources can’t create memorable or impactful content or messaging with their own audiences.

Ready to start creating content that drives results for your brand? Contact us!

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What Does a PR Agency Do? (and why the best external PR teams are experts not vendors)

What Does a PR Agency Do? (and why the best external PR teams are experts not vendors)

June 6, 2025

There’s a common misconception about what a PR agency actually does. People often imagine media contacts on speed dial, someone who can “get a press release out,” or a team that reacts to crises with a polished statement and a hopeful smile. In reality, public relations—when done well—is much more layered, much more strategic, and infinitely more valuable than a press hit or a short-term visibility boost.

At its core, public relations is about reputation. It’s about relationships—with your customers, your stakeholders, your industry, and the public. And a PR agency’s role is to help you manage, shape, and protect those relationships with intention. But the real value of a PR agency doesn’t come from simply hiring one—it comes from how you use it. Because a PR agency is not a vendor. It’s a partner. And when you treat it like one, that’s when the real transformation begins.

That’s where we come in.

We don’t just pitch stories or write press releases (although we’re pretty great at that). We immerse ourselves in our clients’ business goals, their challenges, their values. We learn the nuances of their market. We assess where they’ve been and where they want to go. Then we build a roadmap that aligns communication with trajectory—because PR is not a one-off tactic; it’s a business tool.

Sometimes that roadmap includes proactive media outreach and thought leadership. Other times it includes crisis communications, internal messaging, stakeholder engagement, or community visibility. Often, it includes all of the above—woven together into a strategy that ensures the brand doesn’t just make noise, but says something meaningful.

In Las Vegas and throughout the Southwest, this kind of strategic communications is especially critical. Our markets are fast-moving, interconnected, and filled with people who value authenticity. The way a brand shows up in the media, in the community, and in conversations matters deeply. That’s why we don’t operate at the surface level. We go deep—helping our clients craft narratives that reflect who they truly are and then amplifying those narratives through the right channels at the right time.

But again, that impact only happens when the relationship is built on trust and collaboration. The best agency relationships aren’t transactional—they’re transformative. That means access, alignment, and shared ambition. We can’t be expected to do our best work if we’re kept on the sidelines, only looped in once decisions have already been made. We thrive when we’re embedded, consulted early, and empowered to bring insight—not just output.

And we don’t just want to “get you press.” We want to protect your reputation, elevate your voice, and create lasting momentum. We want to help you think bigger about how communication touches every part of your business. Because it does. From the way your CEO speaks to investors to the way your frontline employees talk about the brand, communication either strengthens your business or weakens it. There is no neutral.

If you’re looking for a PR agency in Las Vegas—or anywhere across the Southwest—what you should really be looking for is a team that doesn’t just work for you, but with you. A team that brings not only tactical support, but strategic foresight. A team that understands when to lead, when to advise, and when to push back in service of your brand’s best interest.

That’s what we do. That’s what the right PR agency does. And if you’re ready to stop outsourcing communication and start managing it—really managing it—then you’re ready for a partner, not a vendor.

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Front and Center: Lessons from the 2025 TV Upfronts

Front and Center: Lessons from the 2025 TV Upfronts

May 19, 2025

Upfronts 2025:

The 2025 TV Upfronts made one thing clear: the media landscape isn’t just evolving, it’s running into a new era. Held across multiple New York venues last week, this year’s presentations were less about fall lineups and more about future-proofing. From streaming giants flexing their ad tech muscles to networks doubling down on live sports and diverse audiences, the week was a whirlwind of strategy, spectacle, and subtle power plays. Whether you’re a media buyer, marketer, or just trying to keep up, here’s what stood out, and what it all means for the future of television.

Netflix Is Here To Take Center Stage:

At the 2025 TV Upfronts, Netflix introduced a bold new vision for advertising on its platform, centered around AI-driven innovation and first-party data. One of the headline updates was the integration of generative AI to create immersive, context-aware ads. These ads can appear organically within content—such as product placements in scenes inspired by shows like Stranger Things, or surface during pause screens with interactive elements. Netflix aims to make advertising feel less intrusive and more engaging, with a phased rollout beginning in late 2025.

In addition to the tech upgrades, Netflix emphasized its growing ad-supported tier, now reaching 94 million monthly active users, more than double from the previous year. This rapid growth, combined with Netflix’s rich first-party data, positions the company to offer highly personalized and effective ad targeting. The message to advertisers was clear: Netflix is no longer just a streaming juggernaut, it’s a serious player in the ad tech space, blending innovation, scale, and storytelling to redefine what streaming advertising can be.

Content Creators Drew Significant Attention:

At the 2025 Upfronts, creators took center stage, signaling a significant shift in advertising strategies. Platforms like YouTube, TikTok, and Meta emphasized the role of influencers and content creators in connecting with audiences, particularly Gen Z. YouTube’s Brandcast event featured creators such as MrBeast, IShowSpeed, and Sean Evans, highlighting the platform’s commitment to creator-driven content. Similarly, TikTok and Meta showcased their investments in creator partnerships, underscoring the importance of authentic, relatable content in today’s advertising landscape.

This focus on creators reflects a broader industry trend where advertisers recognize the value of influencer-led campaigns in driving engagement and brand loyalty. By integrating creators into their core marketing strategies, brands aim to foster deeper connections with consumers through personalized and immersive experiences. The 2025 presentations underscored that in the evolving media environment, creators are not just supplementary assets but central figures in shaping the future of advertising.

HBO Rebrand…Again:

Warner Bros. Discovery (WBD) announced a major shift in its streaming strategy by reintroducing the “HBO Max” branding, reversing a previous decision to drop “HBO” from the name. The move is intended to reinforce the platform’s association with high-quality content that HBO is known for, distancing it from more generalized entertainment offerings. A sleek monochrome logo accompanied the rebrand, along with appearances by stars from hit HBO series, underscoring the company’s renewed focus on premium storytelling and its most acclaimed properties.

As expected, the rebrand sparked plenty of social media mockery, after all, it marks the fourth name change for HBO’s streaming platform in just five years. Still, credit to HBO for embracing the chaos. Max updated its bio on X (still widely known as Twitter) to “these rebrands are trying to murder me,” a witty reference to one of its hit shows. It followed that with a series of self-aware memes, playfully poking fun at its identity crisis and the public’s reactions.

Amazon Shoppable Ads Merge Media & Commerce:

Amazon Prime Video is enhancing its advertising offerings by introducing shoppable ads that integrate real-time retail data, effectively merging media and commerce. These new ad formats, including contextual and pause ads, reflect a growing shift towards interactive and personalized advertising experiences. By leveraging its e-commerce capabilities, Amazon aims to provide advertisers with full-funnel marketing solutions that connect content with commerce, offering a seamless shopping experience for viewers.

In addition to these advertising innovations, Amazon is expanding its sports content with year-round packages, aiming to attract a broader audience and provide advertisers with more opportunities to engage with viewers. This strategic move underscores Amazon’s commitment to integrating entertainment and shopping, positioning Prime Video as a platform where viewers can not only watch their favorite sports but also interact with related products in real-time. Through these initiatives, Amazon seeks to redefine the streaming experience by combining content consumption with interactive commerce.

So Where Do We Go From Here:

We saw from this year’s Upfronts how the 2025 TV Upfronts marked a turning point in the television and streaming industry, emphasizing innovation, interactivity, and adaptability over traditional programming models. It shows that we’re no longer in an era where fall schedules and linear TV dominated advertiser attention. Instead, platforms are future-proofing, introducing advanced ad tech, expanding content strategies, and redefining viewer engagement to meet the evolving demands of consumers and marketers alike.

In short, the future of television isn’t just about what we watch, it’s about how we interact with it, who we trust to present it, and how seamlessly it integrates into our lives. The 2025 Upfronts made that loud and clear.

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How PR Can Mitigate Deep Fakes

How PR Can Mitigate Deep Fakes

May 6, 2025

How Proactive and Reactive PR Tactics Can Safeguard Your Brand from Deepfake Scandals

In an era where artificial intelligence can fabricate hyper-realistic videos and audio, deepfakes have emerged as a significant threat to individuals and organizations alike. The recent misuse of AI-generated deepfakes involving Goldman Sachs executives Abby Joseph Cohen and David Kostin underscores the potential reputational damage such fabrications can inflict. Similarly, legal challenges, such as Elon Musk’s social media platform X suing Minnesota over its deepfake law, highlight the complex interplay between technology, free speech, and regulation.

To navigate this evolving landscape, organizations must employ both proactive and reactive public relations (PR) strategies to mitigate the risks associated with deepfakes.

Proactive PR involves anticipating potential crises and establishing measures to prevent or lessen their impact. Proactive PR will build the shield before the storm. In the context of deepfakes, this means:

  1. Educating Stakeholders: Regularly inform employees, clients, and the public about the existence and risks of deepfakes. Awareness campaigns can empower stakeholders to critically assess digital content and recognize potential fabrications.
  2. Establishing Verification Protocols: Implementing systems to verify official communications can help distinguish genuine messages from deepfakes. This might include digital signatures or watermarks on official videos and statements.
  3. Monitoring Digital Platforms: Utilize advanced monitoring tools to detect unauthorized or suspicious content featuring company representatives. Early detection allows for swift action to counteract misinformation.
  4. Developing Crisis Communication Plans: Prepare detailed response strategies for potential deepfake incidents. These plans should outline the steps to take when a deepfake is identified, including internal communication protocols and public response measures.

By laying this groundwork, organizations can reduce the likelihood of a deepfake causing significant harm and ensure readiness to respond effectively if one does surface.

Despite the best proactive measures, deepfakes can still emerge, necessitating a reactive PR approach. Key steps include:

  1.  Swift Public Denial and Clarification: Immediately address the deepfake, clarifying that the content is fabricated. Transparency is crucial to maintain public trust.
  2. Engaging with Media Outlets: Work closely with journalists and media platforms to disseminate accurate information and counteract the spread of the deepfake.
  3. Legal Action: Pursue legal avenues against the creators and distributors of the deepfake. This not only seeks justice but also signals to the public and stakeholders that the organization takes such matters seriously.
  4. Internal Communication: Keep employees informed about the situation and the steps being taken. This ensures a unified message and prevents internal misinformation.

For instance, in the case of the Goldman Sachs executives, a prompt and transparent response would be essential to reassure clients and stakeholders of the video’s inauthenticity and the company’s commitment to integrity.

The legal landscape surrounding deepfakes is still evolving. The lawsuit filed by X against Minnesota’s deepfake law illustrates the tension between combating misinformation and protecting free speech. Organizations must navigate these legal complexities carefully, ensuring that their PR strategies align with current laws and advocate for regulations that address the challenges posed by deepfakes without infringing on fundamental rights.

Deepfakes represent a formidable challenge in the digital age, with the potential to cause significant reputational and operational damage. By implementing comprehensive proactive and reactive PR strategies, organizations can better protect themselves against such threats. Staying informed about technological advancements and legal developments is essential to adapt and respond effectively in this dynamic environment.

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You’re (Probably) Not the Target Audience

You’re (Probably) Not the Target Audience

April 28, 2025

Let’s be honest. If you touch the advertising industry–whether you’re a client, a creative, a strategist, or a self-proclaimed Jack-of-all-trades–you’ve probably fallen into the trap of thinking, “I’d never click on that,” or “This doesn’t resonate with me,” and most certainly, “If I wouldn’t want to buy, no one else will.”

Here’s the reality: you are not the target audience.

 The Mirror Effect

It’s natural to view campaigns through our own lens. After all, we’re immersed in a brand’s world consistently, if not every single day. Unfortunately, assuming personal preferences align with target audience preference can lead to misguided strategies (and frustrated clients and teams). This phenomenon, often termed the “mirror effect,” occurs when you project your personal taste into your campaigns and messaging, ignoring how the audience thinks or feels.

Consider this: a campaign that feels “off” to you might be spot-on for your target demographic. On the flip side, that specific message you know is going to drive conversion may be alienating your consumers. It is essential to differentiate between personal and audience preference. Effective advertising isn’t about appealing to your own tastes and C-Suite opinions, it’s about resonating with your target consumer.

Take Nike, for example. The brand built its legacy on bold, inspiring stories that spoke directly to athletes and everyday people chasing greatness. But recently, Nike’s choices have felt more like they’re trying to keep up with the conversation than lead it. They’ve drifted from the values that established them as the market leader, and instead started projecting what they thought would be more profitable for the business—casting aside the brand aspects their audience actually connects with.

Rather than drive innovation and inspiration in their marketing efforts, Nike shifted efforts to performance-based metrics and promotional messaging to drive immediate sales–ultimately resulting in a consumer uninterested in the label alone and revenues declining 10% YoY.  That kind of misalignment doesn’t just hurt brand perception—it hits the bottom line.

How to Stay Audience-Centric

  1. Embrace Data-Driven Insights: Use data to get real about what your audience actually wants. Numbers don’t lie–let them guide you.
  2. Engage in Active Listening: Feedback, reviews and social media interactions offer unfiltered insights into your audience’s perceptions and desires.
  3. Diversify Your Team: Bring different voices to the table–different backgrounds, experiences and ways of thinking help you see what you might miss on your own.
  4. Test and Iterate: Test different ideas, see what sticks and consistently refine to ensure your campaigns stay relevant.

Opportunity of Reflection

The mirror effect gets a bad rap—and for good reason. It’s easy to fall into and hard to spot. But for brands that know how to recognize it, it can be a powerful advantage. When you catch yourself marketing from the inside out, it’s a chance to pause, check your assumptions, and refocus on the audience you’re actually trying to reach. It raises an important question: are we creating for ourselves, or for them?

This kind of self- and brand-awareness is lucrative. The moment you stop seeing your own reflection and start seeing your audience clearly, you’re in a much better position to connect, inspire, and ultimately drive results.

Nike, to its credit, recognized the disconnect. Rather than doubling down, the brand pivoted–returning to its roots with a global campaign that reignited its original spirit of possibility and perseverance. This spot didn’t just celebrate athletic greatness, it invited everyday people to dream bigger, think bolder, and embrace their potential in an audience-first approach. Nike got back to speaking to their audience instead of at them. The response? A renewed sense of connection.

It’s easy to let personal bias sneak in, but here’s the truth: if you’re building ads for you, you’re probably missing the mark. Great campaigns aren’t built on personal taste–they’re built on audience truth. Whatever your role, check yourself: Are you making decisions based on what you like, or what your audience needs to hear?

Because if it’s the former, you’re not advertising. You’re creating a mirror.

But if you recognize the mirror, you can turn it outward to reflect what matters most.

Curious about building audiences who will actually drive results for your brand? Let’s chat.

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Scroll-Stopping or Eye-Rolling? When Brands Should Say No to Social Media Trends

Scroll-Stopping or Eye-Rolling? When Brands Should Say No to Social Media Trends

April 21, 2025

What’s Still Trendy?

Pickleball? Cold plunges? Owala water bottles? Are we still saying things are demure?

Participating in trends on fast-moving platforms like Instagram and TikTok can help brands stay relevant, reach new audiences, and build authentic connections. However, trend participation can be cringy or off-brand when done without intention.

The key? Intentionality. Before your brand hops on the next trending sound or meme, run it through these three filters to make sure it’s not just timely but also valuable.

Follow These Three Checks to Ensure That Trend Participation Adds Real Value:

1.) Does The Trend Align With Your Audience’s Culture and Posting Platform?

Not every trend works for every audience or every platform. A Gen Z-focused brand might thrive on TikTok dance or meme trends, while a B2B brand might have greater success in clever LinkedIn memes or relatable posts, depending on its audience.

Also, consider where the trend originated. A format that takes off on TikTok may not on Instagram, even if both favor short-form video. Gymshark is a great example. They lean into inspirational photos and polished content on Instagram while embracing trends and humor on TikTok. Same brand, different audience strategies. Additionally, other trends can cross platforms successfully, and adapting trends takes a deep understanding of your following on each platform. 

2.) Is It Culturally Relevant to Your Brand, Not Just Popular?

It’s easy to copy what’s trending. But the best-performing trend content adapts viral moments in a way that feels unique to your brand and taps into broader cultural relevance.

Consider adding a clever twist or tying a trend into a seasonal moment or pop culture event. Either way, you want to stand out by being thoughtful, not just timely.

3.) Is it Executed with Intention?

Going “all in” on a trend means more than just replicating a format. It means integrating it into a campaign with clear messaging, strong visuals, and cross-channel consistency. Audiences can sense when something is thrown together just for reach. So don’t just follow the format. Own it, elevate it, and make it mean something.

When Trend Participation Does More Harm Than Good

Even with the right strategy, not every trend is worth your brand’s time. Just as the right trend can build momentum, the wrong one can do real damage. Here’s when trend participation can backfire and actually hurt your brand more than help it.

1.) It’s Already Past Its Peak

According to a report from Sprout Social, 27% of consumers believe that trend-related content is only relatable and worthy of engagement within the first 24-48 hours of the trend’s peak. Users, on average, spend 53 minutes a day on TikTok, making trends past this window seem stale and the brands behind the trend disconnected or out of touch. That said, while most trends need to be posted in this initial peak, others can withstand a longer time period, but often these trends are less specific (like a dance trend) and more easily adapted to fit your own audience and niche. 

2.) It Feels Forced or Inauthentic

Approximately 33% of consumers find it embarrassing when brands jump on trends that don’t fit their identity. Participating in a trend needs to align with your brand’s tone, industry, or values to avoid your followers feeling that it is inauthentic. 

3.) It Lacks Context or Cultural Awareness

Many memes, phrases, trending dances, or viral audios have cultural significance. Understanding the origin of trends is key to ensuring that your brand’s participation does not come across as tone-deaf, exploitative, or misrepresenting your brand’s values. 

How to Evaluate Whether a Trend Is Right for Your Brand

Before your team decides to join a trend, consider asking the following:

  • Does this trend align with our brand values and voice?
  • Can we execute it in a way that feels original and compelling?
  • Are we legally allowed to use this audio, image, or concept?
  • Do we fully understand the cultural roots or implications of this trend?

If the answer to any of these is “no” or even “maybe,” it may be worth reconsidering or finding an alternative angle.

Leverage Creators When It Makes More Sense

Sometimes, the best way to engage with a trend isn’t through your brand account at all. Partnering with content creators or influencers can offer a more authentic, audience-native way to participate, especially if your brand voice is more formal or polished.

Tools to Spot Trends Early and Avoid Playing Catch-Up

Success in trend marketing often depends on speed. But that doesn’t mean guessing or jumping in blindly. Use these tools to stay ahead of the curve:

  • Google Trends: Use the “Trending Now” tab to track real-time interest in search terms and topics.
  • Pinterest Predicts: Ideal for spotting emerging lifestyle trends with long-tail potential.
  • Exploding Topics: Identifies early-stage trends before they hit mainstream attention.
  • Social Listening Tools (e.g., Brandwatch, Sprout Social, Meltwater): Monitor conversations across platforms to understand what your audience is reacting to and how.
  • Influencers and Content Creators: Following niche influencers and meme accounts can serve as an early radar for trends with staying power.

The Bottom Line

Trends can be a powerful tool for visibility and engagement, but only when they align with your brand’s voice, values, and audience. The most successful brands don’t just follow what’s popular; they make it their own.

If your team is unsure when or how to explore including trending content on your feeds, or if you want to build a more consistent, strategic presence on social media, working with an agency can help. From trend spotting to content creation to storytelling, a good agency brings both the expertise and outside perspective needed to grow your organic social media channels.

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Why Choosing a Public Relations Agency That Takes Relationships Seriously is Essential for Your Brand

Why Choosing a Public Relations Agency That Takes Relationships Seriously is Essential for Your Brand

March 26, 2025

Human-to-human connection is more important than ever. And while that’s always been at the core for many marketers and those in the public relations space, it hasn’t been held to the same regard as it was intended to be. From the media and influencers we pitch, to the clients we partner with, to the teams we assemble, creating exceptional relationships not only makes the work more enjoyable, it makes the work better. It’s also what makes this Las Vegas-based PR firm the best.

Success now hinges on the strength of relationships—whether with the media, your target audience, or key industry influencers. A public relations firm that takes relationships seriously can offer more than just coverage; they become trusted partners in building your brand’s reputation and long-term success.

One of the most powerful aspects of working with a PR firm that prioritizes relationships is the authentic advocacy they can provide for your brand. PR professionals who take the time to nurture relationships with journalists, influencers, and other media outlets create real opportunities for your brand. The media landscape is full of noise, but when your PR firm has strong, trusting connections with journalists, those connections can open doors for your brand to receive genuine, compelling coverage. This isn’t just about getting your brand in front of more people—it’s about having the right people advocating for your message. It’s important to note that a relationship can only get someone so far, we must have relevant and impactful stories to tell. So this isn’t to say a relationship can make a story happen, but a lack of a relationship can sure help not happen.

Additionally, the nature of customer relationships has evolved alongside the media. Today, consumers are more likely to support and remain loyal to brands they feel a personal connection with. Las Vegas PR firms and beyond that take relationships seriously understand the importance of creating these emotional connections. It’s not just about selling a product or promoting a service—it’s about creating a narrative that resonates with your audience on a deeper level. When your PR firm focuses on the long-term engagement of your customers, they help turn your audience into brand advocates. Loyal customers are more likely to engage with your content, share their experiences with others, and, crucially, continue to support your brand over time.

The right public relations firm and team also holds paramount their relationship with their clients. Earning the trust of a client is key to the success of any long-term partnership. The right public relations firm not only brings strategy and expertise to the table, but also places the highest value on building and maintaining strong relationships with its clients. At the heart of any successful PR effort is trust—without it, collaboration falters and communication breaks down. A firm that prioritizes genuine connection and open dialogue is better positioned to understand a client’s goals, anticipate their needs, and represent them authentically. Earning that trust isn’t a one-time achievement; it’s an ongoing commitment that requires transparency, consistency, and a deep respect for the client’s vision. Ultimately, it is this foundation of trust that fuels meaningful, long-term partnerships and drives impactful results.

And to make those impactful results come to life is ultimately up to a well-oiled agency team, working as a symphony, in harmony, to execute killer work on behalf of our clients. The team environments we foster at MassMedia go beyond surface level, truly getting to the core of what makes each one of us tick and what makes us motivated. Our firm believes that great work doesn’t happen in a vacuum. It’s born from collaboration, trust, and a deep understanding of one another’s strengths, passions, and even quirks. What motivates them? What drives their creativity? What makes them feel supported and inspired? By investing in these deeper connections, we create a culture where people feel seen, valued, and empowered to bring their best selves to every project. That’s what allows us to move in sync—not just working together, but thriving together—and delivering the kind of results that leave a lasting impression.

Working with a PR firm that values relationships over transactional interactions can make a significant difference in your brand’s success (and our success, frankly!). This relationship-first mindset extends beyond our clients—it’s woven into how we engage with media partners and how we collaborate internally. We believe strong media relationships are built on mutual respect and reliability, not one-off pitches. And within our own walls, we prioritize team dynamics that go deeper than job titles, tapping into each individual’s passions and strengths to create a truly united front.

When all those relationships are strong, the work speaks for itself.

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The Top 4 Advertising Design Trends in 2025

The Top 4 Advertising Design Trends in 2025

March 10, 2025

The Top 4 Advertising Design Trends in 2025

With a couple months behind us 2025, there are several design trends are emerging as the clear go-forward direction for the year. These trends are reflective of the ongoing shifts in consumer behavior, technological advancements, and broader cultural movements — and for brands to stay competitive, embracing these design trends is becoming increasingly essential. Here’s a look at the four most significant advertising design trends for this year.

1. Bold Typography: Making a Statement

Typography is taking on a much more dominant role. Bold, oversized fonts are increasingly used to make strong visual statements and ensure a brand’s message is immediately noticed. Typography isn’t just a supporting element anymore—it’s central to the design itself. By using custom typefaces and larger-than-life text, brands can effectively convey personality and tone.

In a world where attention spans are shorter than ever, custom typography is an effective tool to engage the audience quickly and leave a lasting impression.

2. Augmented Reality (AR): A New Level of Consumer Interaction

Augmented Reality (AR) is transforming how consumers interact with ads. Through immersive AR experiences, brands can offer a more interactive and engaging way for consumers to explore products or services. Whether it’s virtually trying on products, experiencing 3D models, or visualizing how a product fits into their environment, AR enables consumers to engage with the brand in a more personalized, dynamic, and memorable way.

For brands, AR is a tool to stand out and offer something beyond the typical ad. It creates a deeper, more memorable interaction, helping to foster stronger emotional connections with consumers. 

3. Sustainability: Reflecting Eco-Conscious Values

Sustainability is no longer just a buzzword; it’s a significant factor in advertising design. As consumers continue to become more eco-conscious, brands are responding by incorporating sustainable design principles into their campaigns. Ads now often feature natural colors, organic textures, and imagery that reflect an eco-friendly ethos, along with messaging that emphasizes the brand’s commitment to sustainability — such as information about the packaging and where the ingredients are sourced.

For brands that prioritize environmental responsibility, this design approach reinforces their commitment to sustainability and resonates with consumers who share those values.

4. AI-Generated Art: Harnessing Technology for Creative Innovation

AI is consistently making waves in the creative industry, with new tools emerging at a rapid pace. AI-generated art is enabling brands to push creative boundaries, producing visuals that are unique and tailored to specific consumer preferences. From complex illustrations to abstract designs, AI allows for additional creativity and customization, though still is constrained by limitations of the technology. With AI becoming more integrated into creative workflows, brands will need to monitor the authenticity of the visuals to ensure they still resonate with their target consumers.

The Shift Toward Meaningful Design

The trends dominating advertising design in 2025 represent a broader shift toward more personalized, engaging, and meaningful brand communication. Bold typography offers clarity and presence, while AR and AI-generated art can create more interactive experiences. Meanwhile, sustainability is becoming an essential value-driven design element for brands looking to connect with a socially conscious audience.

By tapping into these design strategies, brands can deliver more impactful, memorable experiences that resonate with today’s consumers.

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