4 Ways To Ensure Your Brand’s PR Is Authentic and Resonating In An AI World

4 Ways To Ensure Your Brand’s PR Is Authentic and Resonating In An AI World

December 20, 2024

Gone are the days when overly polished images and carefully crafted messaging were enough to captivate an audience and build brand loyalty. Today’s consumer expects and demands much more – for starters, honest and transparent communication, ethical behavior and evidence that beliefs align with their own. Public relations and communications professionals now play a critical role in bridging the gap between a multi-faceted business and the authentic, human connection required to reach modern audiences.

A recent study found that 90% of Gen Z consumers believe authenticity is crucial when deciding which brands to support. Effective storytelling continues to lie at the heart of successful PR endeavors. Amid the lightning-fast rise of artificial intelligence (AI) reshaping industries—and society’s perception of content and news—it is more critical than ever for PR professionals to ensure campaigns adhere to the principles of “TRUTH.” This journalistic acronym, which stands for “topical, relevant, unusual, trouble, tension-filled, and human-centric,” continues to provide a helpful guide for assessing the newsworthiness of a story.

Here are four ways to ensure your brand’s PR remains authentic and resonant in an AI-driven world, and what our PR agency team in Las Vegas is focused on:

1. KNOW YOUR AUDIENCE

Recognize that understanding your audience is like getting to know the characters in a story and how not doing so may result in a meaningless story. By identifying their pain points, needs, dreams, fears, and interests, you can craft messaging that forges lasting connections, increases positive awareness, and ultimately drives sales.

2.  PRACTICE GENUINE STORYTELLING

The importance of storytelling in PR cannot be overstated.. PR is the part of marketing that identifies and harnesses the narratives behind your brand that inspire, engage and ultimately when conveyed well can create long-lasting relationships with your audience. Ensure your key messages align with your brand’s values, identity, and image—consistency is essential. Misaligned or inconsistent messaging can dilute your story’s impact and confuse your audience.

3. SUPPORT A CAUSE – AND MEAN IT

Today’s consumer wants to know that the businesses they support care about more than just making money, that these businesses possess values and beliefs they can relate to and trust. According to 5W Public Relations’ 2020 Consumer Culture Report, 71% of consumers prefer buying from businesses that are aligned with their social or political values. Partnering with philanthropic organizations in meaningful ways not only differentiates your brand but also strengthens connections with both new and existing customers in your community.

4. QUALITY OVER QUANTITY

Effective PR strategies prioritize targeted, individualized approaches over mass distribution. In an age where every initiative must be backed by metrics, remember that the true measure of PR success lies in quality earned coverage. Quality coverage reflects your brand’s objectives, desired tone and competitive positioning, making it far more impactful than sheer volume.

Unlike advertising campaigns, PR is not a one-off solution—it’s an ongoing process of reputation management. The key to long-term success lies in building trust and credibility, one story, one message, and one connection at a time. As we navigate an AI-driven world, the need for authentic, human-centric PR is more essential than ever. By staying true to your brand’s values, deeply understanding your audience, and prioritizing quality storytelling, your PR strategies can resonate in powerful ways. Authenticity isn’t just a trend—it’s the foundation for building lasting relationships, cultivating trust, and ensuring your brand thrives in a rapidly evolving landscape.

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Top Marketing Trends To Watch In 2025: Insights From An Integrated Strategist

Top Marketing Trends To Watch In 2025: Insights From An Integrated Strategist

November 27, 2024

The marketing world is evolving rapidly, with 2025 poised to introduce new challenges and opportunities. From advanced AI applications to privacy-driven strategies, the key to success will be adaptability and innovation. Below, we explore the top marketing trends to watch and how your brand can leverage them to stay ahead.

1. AI-Powered Personalization

Artificial intelligence (AI) is transforming how brands engage with their audiences, enabling hyper-personalized experiences at an unprecedented scale. Searches for “AI marketing tools” have skyrocketed by 967% over the past two years, highlighting the growing demand for AI-driven solutions to enhance marketing efforts. From predictive analytics to dynamic content creation, brands are increasingly turning to AI to optimize campaigns and deliver tailored customer interactions.

By 2025, AI is expected to be an indispensable tool across industries. It will refine predictive analytics, enabling businesses to anticipate customer needs with greater accuracy. AI can also provide real-time optimization, allowing brands to adjust ad targeting dynamically based on audience behavior. For example, an AI-powered recommendation engine can analyze purchasing habits to suggest highly relevant products or use customer data to craft individualized content that resonates more effectively.

This shift toward AI-driven marketing is setting a new standard for engagement and efficiency, empowering businesses to not only understand their customers better but to act on those insights instantly. The result? Campaigns that are not just smarter but also more impactful.

2. Immersive and Interactive Technologies

Augmented reality (AR) and virtual reality (VR) are no longer confined to entertainment—they are transforming industries ranging from retail to business services. By 2025, these tools will play a critical role in creating immersive experiences that bridge the gap between the digital and physical worlds.

For consumer services, AR allows customers to “try before they buy.” For example, home improvement brands like Home Depot enable users to visualize paint colors on their walls using AR apps. Similarly, beauty brands such as Sephora offer virtual try-on tools for makeup, allowing customers to experiment with products from the comfort of their homes. These applications reduce friction in the purchase journey, building confidence and increasing conversions​.

In B2B industries, VR is proving valuable for virtual training and product demonstrations. Manufacturing companies use VR to showcase large-scale equipment to potential buyers without needing on-site visits. Another example is in architecture and construction, where firms leverage VR to provide virtual walkthroughs of building designs, enhancing collaboration with clients and stakeholders​.

By integrating AR and VR, businesses can offer practical, interactive experiences that engage customers, streamline decision-making, and ultimately drive growth.

3. Zero-Party Data and Privacy-First Marketing

The era of third-party cookies is coming to a close, and with it, brands must rethink how they gather and utilize customer data. Zero-party data—information that customers willingly share—will take center stage. Tools like surveys, quizzes, and loyalty programs will enable businesses to collect this data while building trust and transparency with their audiences​.

This shift is about more than just compliance; it’s an opportunity to create deeper, more meaningful connections. By respecting privacy and offering value in exchange for data, brands can position themselves as trustworthy and customer-centric. In 2025, robust data strategies will be critical for long-term success.

4. Short-Form Video Content

Short-form video remains one of the most powerful tools for capturing attention with 89% of consumers confirming they want to see more videos from brands. Platforms like TikTok, Instagram Reels, and YouTube Shorts have driven the popularity of snackable, engaging content that resonates with audiences across demographics.

As attention spans shrink, the ability to tell compelling stories in under a minute becomes essential. Brands that lean into this format—using humor, authenticity, and trend-based content—will see higher engagement and brand awareness. Short-form video will be especially vital for connecting with Gen Z, who prefer dynamic and visually engaging content​.

5. Omnichannel Integration

Consumers today expect seamless experiences across all touchpoints, whether online, in-store, or through social media. A cohesive omnichannel strategy ensures that interactions feel unified and personalized, regardless of where or how customers engage.

Data integration is key to making this work. For example, a customer browsing online might receive a personalized email offer encouraging them to visit a physical store, where their preferences are already known. Brands that embrace omnichannel marketing will not only improve conversions but also enhance customer satisfaction and loyalty​.

6. Advanced Analytics for Real-Time Insights

As consumer behaviors grow increasingly complex, advanced analytics will be indispensable for understanding and optimizing the customer journey. By 2025, AI-driven tools will enable marketers to analyze performance across multiple channels and make adjustments in real time.

For example, predictive analytics can help identify which products a customer is likely to buy next or suggest the optimal time to launch a campaign. This level of insight allows brands to stay agile and maintain a competitive edge in a rapidly changing market​.

Conclusion

The trends shaping 2025 demonstrate the growing importance of innovation, personalization, and trust in marketing. From leveraging AI and immersive technologies to mastering omnichannel strategies, businesses that embrace these changes will set themselves apart in a competitive landscape.

Don’t wait to prepare for these shifts—start building your strategy now. For expert guidance in navigating these trends and creating a tailored marketing plan, contact us today.  Let’s work together to position your brand for success in 2025 and beyond!

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Rethinking Advertising Strategies: Breaking Down Silos for a Unified Video Approach

Rethinking Advertising Strategies: Breaking Down Silos for a Unified Video Approach

November 20, 2024

What has been the norm in the advertising world?

Pearl Zhu once noted that a silo mentality causes organizations to lose their collaborative edge, as they become over-managed and under-led. This insight is particularly relevant to the modern advertising landscape; the more barriers we create, the fewer opportunities we have to innovate. This is especially true for TV, CTV/OTT, and streaming video. Many agencies have structured their media teams into separate groups, with linear TV teams on one side and streaming and CTV/OTT teams under the digital buying team.

The core idea behind this structure is that each team can focus on their specific channel, concentrating solely on negotiations, media buys, and optimizations. While this approach makes sense in theory, it was designed for a media landscape not dominated by platforms like Netflix, Hulu, Paramount+, Disney+, or YouTube. Today, streaming platforms are consumed more frequently than broadcast or cable TV.

How does this approach miss the mark?

As a result, advertising teams that operate in silos by channel miss out on valuable cross-channel strategizing opportunities. This not only narrows their perspective but also fosters internal competition for budget allocation, rather than investing in strategies that optimize viewer engagement based on their content consumption habits. Media teams should aim for an effective and efficient approach through a unified video strategy, allowing them to target unique viewers consistently based on what they watch and when they watch it.

Where is MassMedia different?

At MassMedia, we’ve adopted a structure where budgets are allocated into a comprehensive video bucket that includes Linear TV, CTV/OTT, streaming, place-based digital video screens, paid social, and more. Essentially, any media format that supports full-motion video creative is considered part of our video strategy and budget. This approach enables us to engage in cross-disciplinary discussions to develop a unified strategy. By incorporating all media placements, assessing their impact, and understanding their drawbacks, we create unique programs that effectively and efficiently reach our target audience throughout their daily content consumption.

We can implement performance-based optimizations by considering a range of reporting factors, both modern (contextual performance reporting) and traditional (linear TV impression ratings). This approach enables us to allocate budgets to the highest-performing channels effectively, making every dollar spent work harder in driving ROI. Similarly, we are applying this approach to audio through terrestrial radio, streaming audio, and podcasts.

In an un-silo’d  world, what are the trends to pay attention to?

As we move into 2025, video advertising continues to evolve at a rapid pace, driven by changes in consumer behavior, technological advancements, and platform innovation:

  • Short-Form Video Reigns SupremeShort-form videos have taken the digital world by storm, thanks to platforms like TikTok, Instagram Reels, and YouTube Shorts. These bite-sized, highly engaging clips are designed to cater to the fast-paced habits of modern audiences. With just a few seconds to make an impact, brands are focusing on creativity and relevance. Short-form videos offer a unique chance to grab attention, build brand awareness, and encourage quick interactions. For marketers, this format is a must-have in today’s content strategy.
  • The Rise of User-Generated Content (UGC): Authenticity is no longer optional—it’s essential. User-generated content (UGC) is becoming a cornerstone of successful video ad campaigns. By leveraging real content created by consumers, brands can foster trust and create a sense of community. Beyond its ability to connect with audiences, UGC is also a cost-effective solution for producing relatable and engaging ads. When audiences see themselves reflected in your brand, they’re more likely to engage and convert.
  • Interactive and Shoppable Videos: Interactive videos are changing how audiences engage with content. Whether it’s clickable hotspots, polls, or quizzes, these formats encourage active participation rather than passive viewing. Shoppable videos take engagement a step further, allowing viewers to make purchases directly within the video. This seamless shopping experience shortens the path from discovery to checkout, driving conversions and redefining the online shopping journey.
  • Personalized Video Ads: With advancements in data analytics and artificial intelligence, personalization has reached new heights. Brands can now deliver video ads tailored to individual preferences, behaviors, and demographics. The result? A more meaningful connection with viewers, higher engagement rates, and improved conversion outcomes. Personalization ensures that your audience sees content that feels relevant and timely, building loyalty and trust.
  • Live Streaming and Real-Time Interaction: Live streaming has emerged as a powerful tool for fostering real-time engagement. Platforms like Instagram Live, Facebook Live, and Twitch enable brands to connect with their audience in an authentic, interactive way. Whether it’s hosting live Q&A sessions, product launches, or behind-the-scenes events, live streaming creates a sense of immediacy and transparency. For brands, it’s a chance to build stronger relationships and humanize their messaging.
  • AI and Automation in Video Creation: Artificial intelligence is transforming the video creation process, enabling brands to produce high-quality content faster and more efficiently. From automated editing to dynamic video personalization, AI tools are empowering marketers to scale their efforts without sacrificing quality. By reducing production costs and streamlining workflows, AI allows marketers to focus more on storytelling and strategy—delivering videos that truly resonate.
  • Cross-Channel Video Strategies: As video platforms continue to multiply, a unified approach is essential. Cross-channel video strategies ensure that your brand’s message remains consistent across platforms like linear TV, connected TV (CTV), OTT, and social media. By integrating campaigns across multiple channels, brands can maximize their reach and deliver a cohesive experience that drives engagement and builds familiarity.
  • Sustainability and Social Responsibility: Consumers are paying closer attention to brands’ values and actions. Video ads that highlight sustainability and social responsibility resonate with socially conscious audiences and demonstrate a commitment to making a positive impact. Whether it’s showcasing eco-friendly practices or supporting community initiatives, purpose-driven marketing helps brands stand out in a crowded market while fostering long-term loyalty.
  • Enhanced Measurement and Analytics: The ability to measure video ad performance has never been more precise. Today’s analytics tools allow marketers to track metrics like engagement rates, view-through rates, and conversions with unparalleled accuracy. This data-driven approach enables continuous optimization, ensuring that campaigns deliver maximum ROI while providing actionable insights for future efforts.

 

Conclusion

The advertising world has long relied on siloed strategies, dividing media teams by channels such as linear TV and digital platforms. While this approach once suited a simpler media landscape, it now limits innovation and fails to address the interconnected way consumers engage with content across platforms. Today, viewers seamlessly shift between streaming platforms like Netflix, YouTube, and Hulu, rendering traditional structures ineffective in capturing cross-channel opportunities. MassMedia has redefined the norm by integrating a unified video strategy that consolidates budgets for all video formats—linear TV, CTV/OTT, streaming, and more. This approach fosters collaboration, optimizes performance through comprehensive data analysis, and ensures that every dollar spent maximizes ROI. By focusing on content consumption habits and leveraging both traditional and modern metrics, MassMedia offers a flexible and impactful model for reaching audiences effectively.

Looking ahead to 2025, the advertising landscape is defined by emerging trends that prioritize engagement, personalization, and innovation. Short-form videos, user-generated content, interactive formats, and personalized ads dominate, driven by evolving consumer preferences and technological advancements. Live streaming, AI-driven content creation, and cross-channel strategies are becoming essential for brands to stay competitive. Furthermore, socially responsible messaging and enhanced analytics are setting new benchmarks for impactful advertising.

In this rapidly evolving environment, success hinges on breaking down silos, embracing holistic strategies, and staying ahead of technological and cultural shifts to deliver meaningful, engaging, and measurable campaigns. MassMedia is here to help as your brand seeks ways to create impactful campaigns.

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The Power of Public Relations: Elevating Your Brand in a Competitive Landscape

The Power of Public Relations: Elevating Your Brand in a Competitive Landscape

October 29, 2024

In today’s fast-paced and highly competitive business environment, effective public relations (PR) can be a game changer for companies seeking to enhance their brand reputation, engage with their audience, and drive business success. While paid advertising has its place, earned PR offers a distinct advantage by fostering genuine connections and trust with stakeholders. Let’s explore the multifaceted power of PR and how it can elevate your company in the marketplace.

Building Brand Awareness

One of the primary functions of PR is to increase brand awareness. Through strategic media placements, press releases, and public appearances, a well-executed PR campaign can put your company in the spotlight. When your brand is mentioned in respected publications or featured on influential platforms, it not only reaches a broader audience but also enhances credibility. In an age where consumers are inundated with advertising, authentic stories delivered through PR resonate more deeply and can lead to lasting brand loyalty.

The Role of Storytelling

At the heart of effective PR lies the art of storytelling. Brands that can communicate their mission, values, and impact through compelling narratives are more likely to capture attention and foster emotional connections. A well-crafted story about how your product or service solves a problem or makes a difference can turn potential customers into advocates. This narrative approach not only humanizes your brand but also encourages word-of-mouth promotion, one of the most powerful marketing tools available.

Establishing Credibility and Trust

Trust is a vital currency in today’s marketplace. Consumers are increasingly skeptical of advertising messages, making it essential for brands to establish credibility. PR can play a crucial role in this regard. Third-party endorsements, whether through media coverage, influencer partnerships, or customer testimonials, can enhance your company’s reputation. When people hear about your brand from trusted sources, they are more likely to perceive it positively.

Additionally, PR helps companies navigate crises effectively. In times of trouble, a strong PR strategy can mitigate damage and help restore public confidence. Transparent communication, timely responses, and proactive management of issues are key elements that can transform a potential crisis into an opportunity for growth and redemption.

Engaging with Your Audience

Engagement is at the core of effective communication. PR is not just about broadcasting messages; it’s about creating a dialogue with your audience. Social media platforms, blogs, and community events provide opportunities for direct interaction, allowing brands to listen and respond to their customers’ needs and concerns. By engaging with your audience, you can gain valuable insights that inform your business strategy and foster a sense of community around your brand.

Moreover, PR allows for the cultivation of relationships with journalists, influencers, and industry leaders. By nurturing these connections, you can secure opportunities for collaboration and amplify your brand message across various channels. Building a network of advocates who believe in your mission can significantly enhance your company’s reach and impact.

Measuring Success

One of the significant advantages of PR is the ability to measure its impact. With advancements in analytics, companies can track media coverage, share of voice, and audience sentiment to gauge the effectiveness of their PR efforts. This data-driven approach allows brands to refine their strategies and optimize their campaigns for better results.

Tools such as media monitoring services and social listening platforms can provide valuable insights into how your brand is perceived and where improvements can be made. By continuously measuring and adjusting your PR tactics, you can ensure that your efforts are aligned with your overall business objectives. As MassMedia, our clients have access to Brandwatch and Meltwater.

Conclusion

In an era where brand reputation can be easily tarnished and consumer attention is fleeting, the power of public relations cannot be overstated. By building brand awareness, establishing trust, engaging with audiences and measuring success, PR serves as a vital component of a company’s marketing strategy. Investing in a robust PR program can lead to long-term benefits, including increased visibility, customer loyalty, and ultimately, business growth.

As you consider your company’s communication strategy, remember that effective PR is not just about managing information; it’s about building relationships and creating a positive narrative that resonates with your audience. Embrace the power of PR, and watch your brand flourish in the competitive landscape. If you are interested in how MassMedia can assist, please reach out to paula@massmediacc.com.

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The Importance of Media Training

The Importance of Media Training

June 6, 2024

Media Training is a specialized communications program designed to help a company’s spokesperson learn how to most effectively and impactfully interact with media. The ability to speak to media in a productive manner is not a skill that should be reserved for crisis communications. On the contrary, organizations that enable their spokespersons and executive leadership to develop media interview skills before media interview opportunities arise are more likely to successfully reach target audiences with core brand messaging.

As traditional media coverage still plays a significant role in influencing corporate reputation, shaping stakeholder perception, and impacting the bottom line, brands understand that the ability to effectively represent themselves is a non-negotiable in today’s competitive media landscape. While social media continues to aggressively compete with print, online and broadcast mediums as news sources, it should also be noted that traditional media interviews are still coveted opportunities to deliver targeted messages.

It should never be assumed that a spokesperson understands the nuances of a media interview just because he or she is well versed in their company’s key messages. Only with practice can one truly become comfortable with interacting with media in a way that is productive, positive and memorable. The purpose of Media Training is to help a company’s spokesperson learn how to develop compelling key messages, deliver sound bites and stay on message during a media interview.

Media Training should never follow a one-size-fits-all approach, but instead should be tailored to the company’s and the individual’s needs. A customized approach will enable a spokesperson to specifically apply the fundamentals of media relations to their company’s priorities, ensuring that they get the most out of any training. Social media trends as well as reputational risks associated with social media, should also be addressed.

Typically, Media Training will include the following with variations depending on the trainer and spokesperson’s priorities:

• Overview of the types of media, journalists, and method of communication for each
• Message development as well as non-verbal and verbal message delivery
• Instructions on how to control the narrative, including transitions and amid awkward silences
• Education on the most current media practices, e.g. Nothing is “off the record” and how to appropriately apply “On Background”
• Guidance on how to develop and deliver succinct language that can be distilled down into impactful sound bites
• List of helpful “Dos” and “Don’ts” to use when talking to reporters
• Step-by-step instruction for Zoom, Skype or other virtual meeting forums
• Appearance, including hair, make-up and wardrobe tips

Quality Media Training should create a supportive working environment that allows for constructive feedback while building confidence. There should be an understanding between trainer or coach and spokespersons that a savvy media relations expert doesn’t happen overnight. The adage “practice makes perfect” holds true for the learned skill that is mastering a media interview.

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4 Reasons Why Good PR Takes Time

4 Reasons Why Good PR Takes Time

June 6, 2024

We live in a world obsessed with instant gratification. Fast food. Fast transportation. Quick fixes and expectations to be entertained with a tap of the finger. It shouldn’t be surprising then for a brand or business to presume that overnight success is standard practice in PR. It certainly can be, but here at MassMedia we counsel our clients to think critically when it comes to their long-term marketing strategy. A quick press hit or two – even with big media outlets – won’t necessarily translate to a jump in sales, much less increased overall brand recognition or trust.

Renown billionaire, Warren Buffet says it takes 20 years to build a reputation. Creating true credibility which has a lasting and positive impact on a business, or a personality is a long-term investment to build relationships and build trust. Effective results don’t happen overnight. It takes patience and commitment, for example, to see feature stories in outlets like Forbes or The Wall Street Journal by writers and editors that would now have confidence enough in the brand or personality to maintain a productive relationship that may include additional features or expert sourcing down the line.

Here are four reasons why a long-term approach to PR can help you achieve the meaningful results required to take your business to the next level:

1. Effective PR Requires a Solid Foundation – Far too often companies quit PR too soon. They expect their brand to be taken to new heights with a couple of phone calls when the reality is PR reps should be laying solid groundwork before achieving the desired tangible results. For example, you should make sure that your PR agency has a strategy, including target media, that you’ve approved. Good PR takes time. It takes at least three to six months to see the beginnings of your desired results.

2. Short-Term PR Eliminates Quality Long-Lead Coverage – Many of the top-tier print media outlets that may be on your target list are long lead and therefore plan their issues months in advance. For example, the October issue is being developed in May or June. To give up on PR too quickly means that you may not benefit from the fruits of your agency’s efforts.

3. Project Work Does Not Result in Long-Term Success – Many brands hire a PR agency solely for a specific initiative or announcement. This approach to PR doesn’t necessarily translate to long-term success, as by the time your agency’s team has immersed itself in your business enough to effectively represent you to media, the project is nearly wrapped. Oftentimes, reporters will reach out to PR reps expressing interest in the initial pitch, but a story never happens as the project has ended.

4. PR is About Relationships Which Take Time to Cultivate and Nurture For Your Benefit – Although the agency you’ve hired may have strong existing media relationships, the news cycle is now so cluttered that even your closest media contact will typically require some lead time to find proper placement of your story. Depending on your media targets, some journalists may already have stories slated for several weeks, if not months out. Shorter-lead media may be able to move quicker, but they are still at the mercy of the news cycle and if you find yourself in a particularly hectic news time, you’ll have to wait for a calm moment to see your story placed.

Contact us today to learn more about how to effectively generate meaningful PR for your business!

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The Resurgence of Out of Home Advertising

The Resurgence of Out of Home Advertising

June 6, 2024

As the year progresses, and more and more cities and states begin lifting restrictions, we will undoubtedly see more and more people eager to take advantage of these new lenient measures and get out of the house to start experiencing life as it once was.

The lockdown forced us to alter and adapt our behavior. For over a year, people have been mostly confined within the walls of their homes, staring at screens for both work and downtime. From video meetings to FaceTime and television to online workouts, it’s how we have been conducting business, communicating with family and friends, and keeping busy. The quick and swift change to our daily lives sent some mediums skyrocketing at an unforeseen pace while others saw the biggest decline they have ever experienced.

A rapid pace of change among the media landscape has always been a driving force that encourages creative thinking, new applications, testing and a constant state of learning. And for digital, its exponential growth was only amplified by the pandemic, with major behavioral and economic shifts continuously happening every day.
But if media and the rise of digital has taught us anything, it has been to be nimble, have a learning agenda and be a student of the consumer — and we’re putting those principles to work now more than ever.

From One Extreme…

We are now reaching a point of “screen overload” among people universally. According to Media Brew reporting, streaming services are already seeing significant drops in subscriber growth saying, “Now that people are dusting off their hard pants and Hinge profiles, streaming numbers are expected to slip.” Recent data tells us that consumers are experiencing unprecedented levels of screen fatigue, with 75% saying, “I spend so much time looking at a computer, mobile device and TV screen, that I often tune out digital ads.”

Feeling the effects of cabin fever, compounded by screen overload, has led consumers more anxious than ever to escape the confines of their homes. Even before the loosened restrictions, we saw a drastic increase in consumers living their lives outdoors — dining outside, taking fitness classes outside, and engaging in more walking and biking than ever before.

Going outdoors has served as a much-needed respite from staring at a screen all day. It has provided a renewed appreciation and heightened awareness for surroundings outside of the home. As of January 2021, 55% of consumers in large cities reported noticing out-of-home advertising more than they did before the pandemic. The numbers were even higher in the fall of 2020.

The consistent data points to this being the “right moment” for outdoors as the optimal medium to reach consumers, bolstering its already-high value proposition. As the year continues and we see more and more businesses reopening and capacity limits increasing, we can expect a surge in traffic (vehicular and foot traffic). Overly excited to make up for lost times, consumers are sure to be flooding the streets in droves, which translates to an upswing in impressions for OOH advertising.

Don’t Call It A Comeback

MediaPost.com reports, today, OOH advertising is more powerful than ever — taking center stage with key audiences during this time of revitalization. But OOH ads have always been one of the purest forms of communication that can transform businesses and impact society. A poster, whether on a billboard or a kiosk or on public transit, is a creative canvas that calls for distillation as well as memorable copy and design. With a broad reach, it has the power to create visual drama and results in maximum meaning using minimum means, making it one of the most effective forms of advertising. Interested in kicking off your Out of Home campaign or learning more about how we can help market your business? Contact us today!

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Do I Really Need an Account Manager for Creative Projects?

Do I Really Need an Account Manager for Creative Projects?

June 6, 2024

This is a question that is sometimes posed to our Accounts Department by clients and the answer is always, “Absolutely!” Clients may view an accounts person as someone who is not actually creating the end product, but whose time they have to pay for to act as a liaison between the client and creative team. They may ask themselves, “Why not just get rid of the middleman and work directly with the graphic designer myself?”

Even though an Account Manager is not producing the creative asset per se, they are contributing to the project and assisting the creative team to ensure it exceeds client expectations by providing invaluable insight, guidance, and service. Hence, they should be thought of as more than just a liaison and point person for the client. So, while working with a talented and experienced designer is obviously an important component of a creative project, the role of an Account Manager should not be undervalued either.

Read on for more information about why working with an agency that delivers strong account management is vital to the success of any creative project.

Account Managers Specialize in Client Services & Interpersonal Communication
More than any other specialty, Account Managers are especially skilled in the art of providing exceptional client services. This involves taking the time to form and foster great relationships with clients that goes beyond just the work.

The account manager serves as trusted ally for the client and a constant presence on every project. They are there to make certain that the client’s strategy and goals are driving all the work the creative team is producing and ensure client expectations are exceeded.

Account Managers have also mastered essential interpersonal skills needed when working with clients on creative projects. An accounts person knows how to draw important information out of a client by asking the right questions, listening carefully, probing for answers, and even picking up on inconspicuous cues. This all helps the creative team produce work that is not only stellar, but is an ideal fit for the client.

Account Managers Serve as a Resource for Everything Client-Related
A creative’s primary focus should be on brainstorming innovative ideas and creating inspiring work that accurately reflects a company’s brand, engages the target audience, and assists to accomplish a goal.

Producing this type of work demands a creative’s full dedication, time, and attention and they should not be preoccupied with conducting necessary background research and sifting through comprehensive documents to help them understand a client’s business, its industry, and the competitive landscape. This will only chip away at the time they need to focus on the task at hand. And while it is important for the designer to have a strong understanding of the client, he or she should not be the one pulling the research and spending an abundance of time reviewing a considerable amount of information.

Additionally, creatives are usually juggling various assets for multiple clients, and it can be hard for them to remember and keep track of the details for every campaign (including goals, target audience, etc.) as well as the specific nuances about the client themselves, including their idiosyncrasies, specific preferences, likes and dislikes.

So, it’s the Accounts team (and a strong creative brief) to the rescue! No one at an agency will know more about a client than its Account Manager – especially if he or she has been on the account for several years. It’s the Account Manager’s responsibility to live the client’s brand, know the ins-and-outs of the company and speak the industry language.

A great Account Manager will also know the client’s campaign through and through and be well-aware of client nuances. The accounts person is there to make sure creative assets don’t include a Verdana font because they know the client absolutely hates that type of font or that the creative doesn’t include a look and feel that the competitor has already done.

Through their deep understanding of the client’s business and campaign, as well as the client themselves, the accounts person does the legwork and provides a concisely summarized creative brief with the most relevant and important information to the designer, allowing him or her to quickly review and easily learn more about or refamiliarize themselves on the client or campaign. Having a strong creative brief allows the creative team to develop work that is on point the first time around resulting in little to no revisions.

Account Managers Serve as the Client’s Representative and Advocate
Another way to think of an Account Manager is as the client’s representative, as they are the first line of feedback before the creative is shown to the client. Account Managers make a point to view the work from the client’s perspective. They vet the creative and identify red flags before it gets to the client. A great Account Manager knows their client’s style and will instantly recognize work that will impress them and work they will be unmoved by. Additionally, the accounts person ensures that the creative aligns with the campaign strategy and will resonate with the target audience.

Furthermore, an accounts person is a client’s main advocate. They work to ensure the creative team is always putting their best foot forward and does not become complacent or sloppy with their work. They make certain clients are presented with viable creative options that will make a difference for their brand by pushing the team to produce remarkable work that drives results.

Account Managers Act as a High-Level Intermediary
Account Managers help creatives save time by acting as an intermediary between the client and the creative team. Creatives are usually extremely busy focusing on producing compelling work, which as we established earlier, takes a substantial amount of effort, and they are not always accessible. On the flip side, when it comes to account managers, it is their job to be as accessible as possible.

Just like they speak the client’s language, Account Managers also speak creative’s language and can effectively explain design terms and jargon to clients in layman terms. Things like knowing what printing crops and bleeds are and knowing the difference between PMS and CMYK.

An accounts person also helps to streamline revisions; however, they do more than just take feedback and relay them over to the designer. Account Managers also asks thoughtful questions that allow them to get to the bottom of revisions and address any issues at the core whether than just at a surface level. For an agency with a robust creative and accounts team, look no further than MassMedia. Our creative team’s design expertise combined with our accounts team’s fantastic client services will result in great, effective work. Contact us for more information!

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The Benefits and Best Practices for Radio Advertising

The Benefits and Best Practices for Radio Advertising

June 6, 2024

These days, when it comes to advertising, many brands are zeroing in on the big three mediums – TV, digital and print – leaving radio by the wayside with the incorrect assumption that this outlet is fading into obscurity. In fact, I’ve even seen radio referred to as the red-headed stepchild of the advertising industry(!) Despite these dismissive views, radio is still found to be one of the most popular mediums around – just check out the following statistics*:

• Every week, close to 92% of the total American population are tuning into the radio. The majority of those who love to listen to the radio are people who drive and stay at home.
• Every day, around 59% of the total American population is listening to a radio program.
• 25% of those listening to radio advertisements are buying the product advertised after hearing it from the radio.

Keep reading on for the benefits of radio ads, helpful information you should know before running radio ads, and details about other forms of radio advertising.

Advantages of Running Radio Ads
• Cost-Effective: Radio advertising is cost-effective especially when compared to other forms of advertising such as television and print. Because repetition is important to advertising, the low cost allows you to run multiple ads — which is especially beneficial for igniting brand recall and driving action.
• Selective Targeting: Reps from radio stations offer listener profiles that include a breakdown of the demographic groups and market segments for the station’s specific shows and dayparts.
• More Memorable: Radio advertisements can sometimes be more memorable compared to print or even TV ads. Believe it or not, according to researchers, sound can be stored effectively inside memory for longer than visuals. This is why some companies create a catchy jingle that you will hear more than just a few times and never forget.
• Easier to Produce and Less Costly: When creating a television ad, the time frame required to produce the ad can span weeks or even months. However, when it comes to radio, brands only have to worry about the audio and not the visual, so a radio ad can be produced relatively quicker and for much less money.

Tips for Effectively Running Radio Ads
• Create an Engaging and Enduring Ad – Unlike television which has the advantage of sight and sound, radio is limited to sound, so advertisers need to think outside of the box and get very creative to produce an unforgettable ad that piques a listener’s imagination so they can create the visual in their minds. Make sure you include a clear call-to-action with a tagline, phone number, website or offer and repeat it several times.

• Know Your Target Market – As with any advertising, knowing your target market is paramount and will help you identify the right station to go with. For example, talk radio has been established as the best way to reach a 65+ audience. If you’re trying to target a much younger audience of adults 18-24, then Top 40, Alternative, and Urban stations are likely the way to go. 35-44? Rock and Adult Contemporary may be your best bet.

• Determine the Best Times to Advertise – The times during the day in which stations offer ad space is broken into “dayparts.” There’s morning and afternoon drive times, as well as nighttime and late night. Different dayparts usually capture different audience groups. For example, a rock station might play music that appeals to younger listeners late at night, but more classic rock in the morning when older listeners are likely to be driving to work.

• Keep in Mind, Frequency is Key – To be effective, radio ads require repetition or frequency. For best results, run your ad multiple times per day per station. However, be sure to run it during the same daypart every day, so the same audience is likely to hear it over and over.

Listeners need to hear a radio ad multiple times before it sinks in with them — running it once a week for a month won’t cut it. In fact, it generally takes at least three exposures before the audience will even notice and internalize your ad, additional exposures for brand recall to occur and even more exposures for the audience to act on the message. With that said, experts recommend that you allow at least three to six months before you expect to see an impact.

• Be Sure to Track Your Results – To assess how effective your ads are, implement a tracking system such as using a unique phone number or website address that can only be attributed to the radio ad itself. For example, you can create a specific website landing page or ask listeners to mention the radio station for a special discount.

Other Forms of Radio Advertising
While traditionally produced spots are the most popular types of radio advertising, stations also offer other ways to reach your audience.

• Sponsorships – Sponsorships are usually inserted in segments within a show. For example, the announcer or on-air personality will tell the listeners that a certain company sponsored a segment. This type of advertising is usually used for branding purposes and can help increase name recognition.
• Onsite Broadcasting Events – Otherwise known as live radio remotes, these involve popular on-air personalities broadcasting live from an event to entice the general public to come out to the event as well. These aren’t just a great way to advertise, but they’re also great attractions for events.

Interested in trying your hand at radio advertising? MassMedia is here to get you out there. Contact us for more information on how we can serve as your media buying partner.

*Nielsen 2019: The Steady Reach of Radio: Winning Consumer Attention

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5 Video Trends to Watch in 2023

5 Video Trends to Watch in 2023

June 6, 2024

There’s no denying that we love videos. Videos of adorable puppies, funny pranks, food recipes, fitness exercises, product reviews, or travel vlogs – you name it, we love it!

And when it comes to social media marketing, this still rings true. Recent data shows that video content is one of the most influential forms of marketing out there. A 2020 study by Wyzowl reported that people share videos at twice the rate than any other form of content. It also found that 84% of people were convinced to buy a product or service based on the brand’s video.

With audiences consuming more and more video content, it is critical for brands to capitalize on this emerging medium and understand where the future of video is going. Whether you’re a digital marketer, content creator, or business owner, here are the top video trends to watch for in 2021-2023:

#1 Silent Video & Captions Gain Momentum
It’s estimated that 85% of short videos viewed on Facebook are watched without sound. As users view more content on the go, this accessibility is becoming increasingly important. Social platforms like Facebook, Instagram, YouTube, and TikTok, are all starting to embrace and offer audio transcription features. We can expect to see more video marketers using captions and other “no-audio” tactics to provide a more user-friendly experience for viewers.

Fun fact: Captioning your videos is also helpful for search engine ranking and visibility. When uploading a video, the captions are indexed and used for keywords, which make the video more searchable on search engines.

#2 Social Media Goes Video-First
Video on social media is having a major moment right now. In a recent Instagram Live, Head of Instagram Adam Mosseri shared that video is “driving an immense amount of growth online for all major platforms” and stated that video will be a key focus area for Instagram over the coming months.

The takeaway: If you want to grow online, it’s time to start creating video content. By 2022, online videos will make up more than 82% of all consumer internet traffic — 15 times higher than it was in 2017.

Prioritizing video content and testing different video formats across YouTube Watch, Shorts, TikTok, Reels, IGTV, and Snapchat will be critical to stay ahead of the game.

You can also expect to see more and more brands exploring ways to convert static pieces of content, like photos, into compelling video animations using tools like Adobe’s After Effects, Canva, Moovly, Mojo, or Animaker.

#3 Short-Form Video Dominates
The growth of social media is causing the human attention span to become shorter and shorter, so leveraging the power of short-form content will give you a leg up on your competition and help engage your audience. TikTok is the leading platform of today’s short-form video movement, along with YouTube Shorts, Instagram Reels, and Snapchat.

Aside from length, one thing that sets short-form videos apart is the trend culture. TikTok, for instance, is run by dances, sounds and social challenges. So, to get on the “For You” page on TikTok — which is equal to the “Explore” page on Instagram — brands must often join in on the fun.

You can expect to see companies take on a more authentic/human approach to video marketing and leveraging short-form video content to engage, educate, and inspire consumers.

#4 User-Generated Content is on the Rise
User generated content and advocacy marketing can provide the one-two punch your marketing strategy needs to succeed in 2021 and beyond. More than 86% of businesses are utilizing UGC as part of their marketing strategy and 75% of brands feel that adding UGC to their marketing mix makes their brand content more authentic.

Not only do user-generated videos provide more value in terms of authenticity, they also drive higher engagement! Videos created by (and featuring) users get 10x more views on YouTube than content created by brands.

In conclusion, UGC works! Whether it’s employees taking selfies at work, running an influencer campaign, or happy customers sharing their love for your product in a short video, UGC is a powerful medium for driving consideration, awareness, and sales.

#5 Brand Building through Social Video Marketing
Video is one of the most effective ways to transmit information. Viewers retain 95% of a message presented to them in the video as compared to 10% when reading text. And for marketers trying to optimize for ROI, videos have long proven to be effective. Branded video campaigns can promote brand awareness and recognition while also helping define what your brand is and what makes you different.

Some popular types of brand videos include:
• Product videos, which showcase specific products and what makes them unique
• Tutorials and how-to content, which may or may not involve your product or service directly and serve to offer value to your audience
• Behind-the-scenes content, which can vary from showing how things are made to the set up before an event
• Brand story videos, which focus on telling the brand’s story, mission, or the stories of those who started the business
• Interview videos, which often include interviews with prominent influencers, employees, or important executives

Relevant, well-crafted videos will grab users’ attention, and by knowing each platform and using some of the techniques above, you can interact with your audience on a more personal (and fun) level—ending in more impressions, higher engagement and, hopefully, more customers.

At MassMedia, we strive to help our clients stay at the forefront of emerging trends and are well-versed in the latest video platforms. For support with integrating short-form video content into your overall marketing strategy, contact us today.

Sources: Hubspot, Exploding Topics

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